WHAT WE DO...

We offer a variety of services to our clients including

BUSINESS CONSULTANT & PROJECT MANAGEMENT

Our team of professional consultants helps with issues you might be facing, analyze cost saving options, discover efficiency saving solutions and review overall company health.  We help reduce or eliminate the information overload, presenting viable vendor options in a clear, straight-forward manner with costs and benefits.

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IT & MANAGED SERVICE SOLUTIONS

We have partners who offer a number of IT products, services, options and packages customized to keep your network at optimum health.

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DATA & TRANSPORT SOLUTIONS

Reliable data services are essential to your business operations. Our data solutions will keep you connected in a secure and stable environment.

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VIRTUAL DESKTOP & CLOUD SOLUTIONS

Secure Cloud Solutions are becoming an integral part of daily business. See how the cloud can streamline your business.

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VOICE & VOIP SOLUTIONS

With our wide-range of voice solutions, we can get your business set up with anything from a state-of-the-art system to a traditional phone line.

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CCaaS (Contact Center as a Solution)

We can help you get the tools your help desk or contact center needs to bring the best customer experience to your clients.

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Optimizing every area of your business!

From Vendor Options, Company Analysis, Business Consulting to System Networking, we cover it all.

NWMAP SOLUTION...

Who we are and why we love our company

Who We Are

At NWMAP, we’re your one-stop source for everything you need to run your business efficiently and effectively. We provide unbiased sales and service on Custom Voice & Hosted Phone Systems, Data & Internet Solutions, IT & Managed Services Solutions, Virtual Desktop & Virtual Server Solutions & Business Consulting Solutions - everything that meets your needs and exceeds your expectations. We offer the best in Concierge Services, Customer Service, Project Management and Billing Management; at a price you can afford.

When you’re looking for a full-service business solutions provider, NWMAP should be the first call you make. And once you shop around, you’ll find that we’re the only team who’ll give you the personalized attention you deserve, backed by the experience you require.

Why You Need Us

Your business services (Voice/Phone, Data, Technology) are crucial to your success. In this competitive business environment, you need to be able to communicate quickly, reach your desired customer base, increase efficiency, while maintaining or even decreasing costs. Start with the best and know you’re being taken care of from Moment One.

All businesses, large & small, regardless of their industry, need to have phone, internet, computers, dedicated IT, and other certain business products to run their business. That’s where we come in. We offer discovery meetings with clients to find out their current needs, as well as their needs for the future. We seek out our partners based on the products and services needed stemming from the discovery meeting, do the shopping for the client, present viable options to the client in an easy-to-read proposal, project manage the deployment and/or installation, and take care of any service or billing issue at little cost to the business.

When you shop a direct vendor or direct service provider, you’re bound to the limits of the specific products they offer, at the prices they want to give. But at NWMAP, we have access to all of the products and services you need and we have intimate knowledge of the ins and outs of every provider’s services and product lines. We even have access to wholesale pricing and options amongst most of our partners that any direct rep would not be able to offer. We’ll work with you to find a comprehensive solution that you need, at the best possible price.

What Sets Us Apart

Customer care is our top priority! We made "Customer Experience" cool before it was cool! What makes us different is that we are your Business Concierge. We handle everything from Day 1 and we continue to support your business AFTER the sale. Your support continues for as long as you are a client – whether it is the addition of new services or products, moving locations, adding locations, billing questions, support issues – the ongoing support we provide extends to anything related to our services.

Our concierge consultants provide world-class knowledge and expertise, with a customer-service based agenda. After all, your job is to run your business – it’s our job to make it as easy as possible for you to do that. Let us do the legwork and handle the aspects of your business that can be time consuming, outside your wheelhouse or expensive for you to do it in-house, allowing you to focus on your core services and products. Most of all, know you can call on us anytime, anywhere, to troubleshoot problems and answer your questions.

WHAT OUR CLIENTS SAY...

About us

  • Easy transition from our old system to this new package NWMAP set up for us. Fixed billing is convenient too. Thanks again.

    Jason

    Why didn’t we work with a broker sooner? NWMAP made everything easy. They shopped around, compared prices and services, and promptly came back to us with the best deal. I remember our agent saying he would work with us to get our specific needs met and that was exactly our experience.”

    Gene Roth

  • I have worked with NWMAP for over ten years now and my agent has always been there from little questions to real issues. Most importantly, I would never consider working with anyone else. Highly recommended and two thumbs up guys!

    Roy

    NWMAP has been in an invaluable partner assisting us with our client’s data and voice needs for over 10 years! They are an extension of our support and sales department that can assist our client’s IT needs.

    J.C.

  • As a small nonprofit we struggle to make the capital investments necessary for the robust infrastructure we need in our critical program service provision. Working with NWMAP we were able to leverage a small investment with a topflight business class product that gives us the full functionality of a fixed asset phone system without the capital investment. Most important, without our own IT department, NWMAP expertise and support in working with our cloud based system has been another example of leveraging scarce dollars for maximum impact. Without fail, their customer service and individual interactions with us have been superb – friendly, on task, and highly effective.

    Will

    My experience with NWMAP / Master Agent Program, LLC was nothing short of wonderful. I didn’t have any knowledge of telecommunications and they walked me through each step and helped me understand exactly what each service provided. I am now confident in discussing phone lines and hosted desktops! They also went completely above and beyond anything I could have expected when they rushed our phone order through the system. They saved the day. I would recommend NWMAP/Master Agent Program, LLC to anyone considering improving their telecommunications.

    Julie

  • NWMAP has been the perfect fit to help our growing business navigate the complicated world of telecommunications. Whenever we have a question, Sarah is available and makes us her #1 priority.

    James

    Working with Lennie Green and NWMAP has been a pleasure. If something happens to our phone or internet service, I call Lennie and he coordinates the repair effort. No more trying to figure out which vendor is responsible for the problem- frustration is minimal. Just one call, and Lennie does the rest.

    Ruth

  • Recently, we had some issues suddenly come up and weren’t sure what was wrong. We called our agent at NWMAP and he listened without pointing fingers, then immediately investigated the issue and got us running smoothly again. No hassles and never any hesitation to call our agent for help.

    Patrice Parker

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