Behind every successful person is a team of others who help make them great. And with us, it’s no different.
At NWMAP, we’ve created a culture within our organization that we share in each other’s successes, we celebrate Win’s as a team, we empower each other and encourage each other to strive to be the best at what we do. Our dedicated staff is trained to assist our clients in all areas of client support and client care, as well as assist the team as a whole. We have strategically put together a world-class team of staff, consultants and partners to bring our clients the best support and care in the business.
Our clients and partners get to see and experience this firsthand. You will too!
President, Yvonne Green
When Yvonne’s husband and Founder of NWMAP, Lennie Green, passed away unexpectedly in March of 2019, Yvonne knew that while she may face many upcoming challenges, she would continue operating NWMAP.
Yvonne enjoyed her role of being “behind the scenes” supporting her late husband, to own and operate NWMAP. In addition, Yvonne had her own business in the insurance industry as an independent multi-lines claims consultant for over 20 years. Her greatest assets were prioritizing the needs of her clients, while educating them through the insurance claims process. While running her own business, she partnered with Lennie to help grow and maintain NWMAP, continuing to support his vision with her practical expertise.
Yvonne is very thankful for the long-standing professional relationships with our 80+ independent sales representatives. She is also grateful for the personal connections and support of each and every one of the many carriers who service our clients every day. Because of these relationships, NWMAP continues on a path of growth and empowerment.
When she is not working, Yvonne enjoys spending time with her daughter, son, daughter-in-law and grandson. She loves to travel, escape into a great book, laugh at silly things, and enjoys dark chocolate and red wine!
VP Business Relations, Sarah Fox
Sarah brings over 14 years of experience & expertise in telecom, technology and organizational management to NWMAP, as she serves as NWMAP’s VP Business Relations. She possesses this unique ability to translate “tech to English” & “English to tech”.
Her primary focus is procuring relationships with partners and consultants to help bring them to our clients, to be able to provide the most elite, cutting-edge products and services. She served as the “right hand” to the founder of NWMAP, Lennie, for 8 years prior to his passing and now serves as Yvonne’s “right hand’ and business partner.
With a heart for caring, Sarah has a passion to help others which is displayed through her dedication and loyalty to the clients she serves and to NWMAP as a whole.
Highly detailed (and a little OCD in this area), Sarah and her team are directly responsible for bringing the processes & trainings to life for the organization.
A native Pacific Northwesterner, she currently resides in Washington State with her husband, 2 kids and 3 Boxers . When Sarah isn’t working, she enjoys spending time with her family & friends (lots of parties & barbeques), watching & playing sports (Go Ducks!), knitting (it’s her Zen), writing books, volunteering at her kids’ school and volunteering at her church.
Agent Services Manager, Kandi Snyder
For 15 years, Kandi excelled on the customer side of communications, running and managing a successful mid-size call center in Vancouver, WA. With her extensive background in customer service and communication, it is only fitting that she now serves as NWMAP’s Agent Services Manager.
Kandi came to NWMAP in early 2019, brought on by the Founder, Lennie Green, prior to his passing and instantly made an indelible mark on our company and our team.
Kandi made the term “Customer Experience” cool before it was a popular buzzword in service based industries. She remains committed to building relationships through the exchange of knowledge, experience, and goal sharing. Her drive, passion and dedication to our agents and clients is what fuels her to strive for an amazing “Customer Experience” with each and every interaction.
When Kandi isn’t working, she is likely on the side of a football field or wrestling mat cheering on her son. She loves to cook, enjoys time with her family, and soaking up the beautiful Pacific Northwest.