Cloud technology was one of the most talked about trends in 2013. Even so, there are businesses questioning whether this technology is the right fit for them. As an agent, this is an opportunity to open up a dialogue, talk to clients about their existing business systems, phone lines, Internet, marketing campaigns, and their strategies for the upcoming year. Introduce new ideas they may not be taking advantage of such as video conferencing. When businesses begin thinking about the Cloud it typically means they are looking to advance their business to the next level and/or they’re trying to save money. All of which a Telecom Agent can assist with.
Agents need to know how a business can advance or update current systems. Sometimes the Cloud fits and other times perhaps not.
The Cloud and the agent:
Reach out to carriers for Cloud info, attend workshops, get knowledgeable so you have the answers for your clients.
Stay up-to-date on ALL services and products.
Cloud capabilities are ever-changing so identify new strategies that fit specific clients and businesses. Some new areas in which Cloud is being integrated into is healthcare and non-profits, for example.
There are a lot of benefits with the Cloud, such as flexibility, cost savings, and choices. While businesses may know this already, translating those benefits into something tangible for IT/Managers and business owners to grasp is key. Obviously cost savings and more services available are the top two on the list.
Stay in contact with existing clients. Find out what’s holding those customers back from updating.
Talk about security services offered for the Cloud. Many NWMAP carriers, such as Integra Telecom, offer these.
Let’s make a commitment to elevate businesses in the New Year!
Happy New Year from your NWMAP Team!