Testimonial – Technology Concierge

Hi Lennie,

Sarah Brown is my company’s point person for our relationship with Broadvoice for VOIP services. I wanted to let you know what an excellent job Sarah does for your company. She is always helpful and such a pleasure to work with. She responds very promptly to my inquiries (I have many), and consistently goes above and beyond to ensure I have what I need. I am continually impressed with her and the service she provides. Let me know if you have any questions.

Best Regards,

Jenna  | Director of Business Operations

Phoenix, Arizona

Have you been listening? 8 reasons why a Technology Concierge is in your future!

Let’s review!! We’ve been bringing you our new vlog series over the last several weeks discussing all of the highlights about what a Technology Concierge service is and what that means for your business. On Tech Tuesday this week we went over 8 reasons why which we talked about last month. So here’s a little recap because these solutions are going to bring you so much as a business owner.
1. A Personal Pro-Active Service Tailored to You!
NW Map will become your personalized technology go to! Having to go to multiple providers for services or business needs is a thing of the past. When working with our team, you will be interacting with the same few people at all times for your requests. We will learn your business’ actual needs and then customize and make helpful recommendations that will best suit your company’s growth and success!!
2. Your Personal Guidebook and Search Engine.
Who has time to vet out who gives the best service or if the new technology related products can do for you? As you well know, there are 1000’s of them! Why search blindly on the internet when you can ask for an educated recommendation from an expert with an established and trusted database of contacts? This removes the unknown and hassle, and puts you in trusted hands.
3. Save Time!
Most of our clients will say that the main reason they use our concierge service is to free up time, which allows them to run their company rather than spending time researching which service provider to use or how to boost their internet presence. A technology concierge service offers your business’ most priceless commodity – your time!
4. Access to an Expert’s Insider Knowledge and Skills.
We’ve got your back! As your company’s technology experts, will always be looking for the best of everything technology and business related to recommend to you! Want to know the best new Social Media tricks? How about someone who will manage your billing so you are not ever overcharged again? What service provider or carrier has outstanding customer service? A competitive rate on brand new phones? Your technology concierge experts at NW Map will know all those answers and more.
5. Convenience. Convenience. Convenience.
It’s not always about saving time or offering solutions to a problem you can’t solve yourself – it’s the convenience of having someone on hand, at the end of the phone or email, to help run your business in the areas that are time consuming. Again this will enable you to maximize your day and maybe even allowing you some more free time!
6. Complimentary Benefits.
NW Map always strives to negotiate for the best pricing and benefits for its clients wherever possible. Upgrades that are necessary but that won’t break your budget, guided recommendations if we see that you are lacking in areas that will boost your growth, and giving you timely attention to any issues that arise with a service provider. Your company is a priority and any and all questions and ideas you might have will always be given time and attention. Our technology concierge service can add value to you as a business owner and save you money.
7. Always Know About the Latest In Tech!
Consistent communication with you as well as through our blog posts, etc., we stay up to speed on the best new resources that will benefit a business. We have an outstanding team of partners and service providers who know we take care of our clients and that we expect them to do so too. We are in the know and will always make sure you are too!
8. Exclusive Customer Care.
Not all concierge providers are created equal. A good technology concierge will always have your best interest and needs in mind and make your business’ technology health their top priority. It is never about the sale, it about our relationship with you and the success and growth of your business. You will be checked in on and collaborated with on a regular basis to ensure that everything is up to par and making your life easier!
A technology concierge service may not seem like its for everyone. Some will always choose to research and do things themselves or feel they just don’t need external help. But for those in the know, a technology concierge will not only make their days running their company more productive, but will alleviate so much of the stress and hassle of figuring out the ever changing world of technology. A wise business owner and leader sees the value in outsourcing and asking for help… is this you?