Blurred Communications

We’re in the business of helping others be successful. That is literally what makes us successful. Unfortunately for far too many businesses, are not able to do what they do best- their business. Servicing and making a product is your business. Managing your communications infrastructure and your information system from phones to computers, is our business.

Blurred infrastructure of communications has become the norm. Worrying on a daily or monthly basis about how effective your technology is, your specific communications services, maintaining it all, is not your business. Ever increasing costs managing them is business as usual for nearly every corporation today.

Imagine how it would feel to get back to basics. To do what YOU do best- what your company does best. Now ask yourself why you would not have a company like ours manage all this for you at a portion of what you pay now. Comprehensive services; Desktop, Phones, Servers, Transport, Hosted services, and more. We can do this for you. We have extensive knowledge and experience. You could even skip the hiring in-house experts, raises to boot, and the added cost of employee benefits.

Let’s talk…
Lennie Green, President NW MAP

Communication Break Down; How do Two Large Airlines Fail at Failover?

Twice this past month, I had the displeasure of experiencing computer malfunctions when flying. Nope! It wasn’t a personal device. Amazingly it was two large Airlines. They came to a standstill stranding thousands. Who knows how many people couldn’t get where they were going for a day or more? Yet most of us accept (the downside of technology) that which I consider unacceptable. We have the capabilities (and superior technology) to remedy this. To me it seems a simple fix.

I know they have set up their infrastructure to be centralized. Their considerable IT staff and facilities are there to prevent this very thing from transpiring. But I think they have missed a fundamental aspect crucial to every business. Failover. Redundancy. Failover is the CONSTANT capability to automatically and seamlessly switch to a HIGHLY RELIABLE backup.

What would I have done differently? I would have built in redundant services that is GEO diverse, Carrier diverse and automatic transfer at the slightest malfunction. You know if this was set up they would not have seen a holistic shut down of services. I am astounded that they let this happen. What did it cost them today, and into the future?

I’m all about solutions and seamless business strategies…

Lennie Green, President NW MAP