The Business and Benefits of Being aTelecom Broker

Just to give you a look at the business end of Unified Communications, this post will help you appreciate the benfefits of being or utilizing a Telecom Broker/Agent. You can buy direct from a sales agent at a specific carrier, but there are no benefits for you or your business by going that route. The benefits for the sales agents are limited as well.

The Telecom Broker receives benefits by working with you and for you in a reciprocal fashion- they don’t benefit unless you do. Whether you are seeking a Telecom Broker to assist you with the communication infrastructure within your business or you’d like to diversify your own income by becoming a Broker/Agent, you’ve arrived at the right place.  

  1. Build and maintain relationships with businesses
  2. Gain and utilize your experience.
  3. Apply your knowledge and creative problem-solving skills to help businesses.
  4. Choose from and have access to several carriers’ products and packages to help businesses save money.
  5. Stay informed and current on new technology within the industry.

Suggested Reading: https://nwmap.com/questions-to-ask-when-choosing-a-telecom-agency

https://nwmap.com/clients-versus-sales

https://nwmap.com/get-more-for-your-money-by-using-a-telecom-broker

Client Versus Sales

There is a sense of accomplishment of really doing what is right for the client versus having the burden of selling something that is not the best fit for the client. The focus is on one or the other in any typical company involving sales. We notice it when we shop at specific stores- some are there to sell you something…anything! They may talk you into products you aren’t even looking for.  And some associates are there to help you find what you specifically want or need- they are there for YOU. The latter takes patience, experience, and communication.

These differences in customer service and sales approaches can be identified in the telecom industry.  There are sales agents whose primary goal is to sell you services and/or products- that’s it. They will not likely take into consideration precisely what you need and want for your business. They would also like to close a sell with you as quickly as possible, not searching for specific products and packages complimentary to your needs at the lowest pricing available. The lower the price the lower their sales commission; basically, their goal versus your goal! Their job depends on selling you something you don’t need. They don’t stand to make as much money helping you in the future either- you may never talk to them again. Another common trait among sales agents with superficial goals is a lack of experience. Anybody with experience knows the customer must be the focus, at first contact and all through the sales process into the future as well.

NWMAP has been in the Unified Communications and Telecom industry for numerous years, but they still consider themselves customer service experts first and foremost. Lennie Green, a current Master Agent for NWMAP states: “My success comes from helping my customers be successful.”

Don’t Just Guess! Get the Right Phone System and Internet Services For Your Business

When you guess, you lose money. Creating the most efficient phone system or internet service plan for your business should involve less time spent on guesswork and more time on enjoying the bottom line rewards a specifically designed plan can bring in.  The communications system within your business is it’s lifeline; it keeps everyone, employees and customers, connected and informed. How fast and efficient that system is greatly depends on how specific it is to your business requirements.

Questions to ask yourself before purchasing Unified Communications products and services are as follows:

  1. What is the latest technology in Unified Communications?
  2. Will your business benefit from an updated system?
  3. Does the service provider offer free quotes, installation, 24 hour support, packages tailored to benefit your company, ability to upgrade when needed?
  4. How concerned are you and/or the service provider with adhering to a lean budget and absolutely getting the biggest bang for your buck?
  5. Will the system and products be user-friendly for ALL your employees who will be using it regularly?
  6. How much time do you have to shop around? You can be assured that every other company is working on a better telephone solution for their office.

If you don’t know all the answers to these questions, don’t feel overwhelmed, because there is an EASY solution. The reality is you can certainly lose money on the Unified Communications purchase itself and in the long run as well. However, telecommunications agents at NWMAP can answer all your phone system and Internet/Ethernet questions, save you money, offer you more options, and provide full service form start to finish, and on-going. No guesswork.

Get More For Your Money By Using a Telecom Broker

Not many businesses, in the current economic climate, have extra money to put towards expanding their technology. Even though this single aspect is proven to improve business and the bottom line, they may feel overwhelmed or misguided by the choices and direction technology is headed towards. A Telecom Broker will pinpoint your specific needs and save you money.

What you should look for when choosing a Telecom Broker:  

  • How long the person has been a broker for their current company. Their is a high turnover rate in Telecom sales/agent positions. If a person’s position is completely dependant on the sales than they will be highly motivated to sell you products you don’t need.
  • How long the Telecom Broker has been in the business. In this business, expertise and ongoing relationships with carriers is crucial to saving your business money.
  • Help you consolidate your current phone systems and business Internet/Ethernet. Just as you may save money by bundling your cable and phone bill at home, you can do the same for your business. Don’t just pay the monthly bills, contact a broker to help you find ways to save money by consolidating services.
  • Search for ways to save you money. A Telecom Broker should never convince you to use products that don’t absolutely make sense specifically for your company.
  • Ongoing relationship with you. Telecom Brokers should always be available to meet your needs and answer questions. They should also provide a simple billing system.

 

NWMAP has Telecom Agents that will meet and exceed your expectations.

NWMAP Features: X5 Solutions, an Outstanding Voice and Data Network Provider

X5 Solutions is a Full Service Voice and Data Network Provider based in Seattle, Washington. We serve the most prominent and influential companies across the country; from the 100 person legal firm to the State Government with thousands of employees. No matter who we serve, what the economic climate is, changing regulations, or current competition, our customers want the same thing; affordable, reliable, scalable voice and data communications services. When it’s all said and done, efficiency in voice and data translates directly to the bottom line.

Services we provide:

  • Converged Voice and Data
  • SIP Trunking
  • Traditional Voice
  • Long Distance
  • Toll Free
  • Dedicated Internet
  • Service Experience and Technical Support
For the last 23 years, X5 Solutions has worked hard to earn a tremendous reputation as leaders in service and innovators within the telecommunications industry. Because of our size, we can adapt to the various demands of our customers. We are constantly monitoring the status of your communications network and are accessible 24 hours a day, 365 days a year. 
 
The telecommunications industry has seen many changes throughout the years and some of it can be confusing. Businesses are consistently finding it necessary to evaluate operational efficiencies to compete and thrive. X5 is passionate about what the future holds and the possibilities for our customers. We have the products and knowledge to implement the appropriate solution each and every time. We assist our customers with meeting their goals now and well into the future.  
 
For more information, contact a NWMAP Telecom Agent @  http://www.nwmap.com/contact-forms/request-a-quote.php or visit X5 Solutions @ http://www.x5solutions.com/