Cloudy With a Chance of Suiting All Businesses (Cloud Technology)

Cloud technology isn’t another one-size-fits-all approach to a better way of doing business. It certainly is a universally applied solution, but one that means very different things to various types and sizes of business. The beauty of the Cloud is how it can fit into any size and virtually all types of businesses, which seems as if I’m contradicting what I’ve just mentioned (and the title of this post). But the difference is Cloud technology has several ways in which it can be utilized within a business- some are heavily dependent on it because it saves money, it’s functional to the start-up business or perhaps it’s the only way to go to connect remote employees or enhance communication between employees and clients on various devices. Both large and SMB’s are benefitting greatly, but only when they apply the Cloud in a way that fits their needs, as far as their crew is trained, how comfortable with the security available and put into place, and as much or as little of their business operating within the Cloud- that’s how businesses are doing it.

All businesses have affordable security technology available to them so they can utilize the BYOD experience (How? Ask us at NWMAP). Today it’s all about the strategy for how it can specifically work for a business. Helpful strategies include:

  • Deciding how to combine work and home calls etc, (i.e. transform a tablet into a desk phone- Yep, we can help you)!
  • What’s your priorities? Communication needs?
  • Security in place (i.e. in case an employee loses their tablet, we have wonderful Cloud security options).
  • Rules- it would be no fun if we didn’t mention rules! But part of the Cloud/BYOD revolution includes businesses having a clear understanding of their plans and strategies, which include guidelines for how the Cloud is used for their business.

Questions about HOW the Cloud might work for you? What’s available to make it work for you? https://nwmap.com/contact-us

 

 

 

 

 

 

 

 

Channel Partners 2014 Expo

CHANNEL PARTNERS 2014 EXPO: An opportunity to grow, learn, and network presents itself every year at the Channel Partners Expo.

This year it will be hosted at the Las Vegas Venetian Resort Hotel & Casino. The Expo caters to those looking to meet business and clients’ needs- VAR’s, Agents, System Integrators, and Consultants.

Attend the Expo in Las Vegas from Wed. February 26th thru Fri  February 28th.

Get psyched up about 2014! For more info, contact us: https://nwmap.com/contact-us

 

 

Holiday Deals on Telecom Services

Black Friday isn’t over for us here. We’re offering deals all season. AT NWMAP there will be no pushing or shoving for these deals, just good old fashioned customer service. That might be refreshing after the infamous Black Friday! We’ve got Hosted VoIP, business bundles, mobile solutions, and eFax.

BUSINESS CONNECT BUNDLE: (50M & 60M are NEW)

10M- 60M (from $349.95- 548.95)

Includes: 2,000 LD Minutes, 50 DID’s, 10 Channels PRI/SIP, 3 TF’s, and 250 conference minutes

HVS – HOSTED VOICE CONNECT:

Ranging from 10M EOC with 6 Seats  for $350 up to 60M EOC with 10 Seats for $575

Ask us about eFax for $7.95 (.03 cents/minute)

Mobile solutions include Virtual Office services and marketing solutions such as Call Tracking.

For these deals and more, inquire here: https://nwmap.com/contact-us

Have a safe and Happy Holiday season!

 

The Communication/ Technology Barrier

There are several types of communication errors and ways in which communication gets tricky between business representatives and customers, especially those in the technology industry and those wishing to learn about, purchase, and/or train with that technology. Ever worked in a business office/company and there was either new technology to implement or something broke down for the IT Department to handle? It’s an interesting conversation when non-technical people are communicating with technical types. In the Telecom industry communication must be a priority with our customers. At NWMAP we handle everything from inquiries on products and services to sales to implementing and training. We must be able to explain technology in laymen’s terms, but also understand clients and how they communicate their needs.

Here’s how we’ve successfully handled the barrier that often arises in communicating technology:

  • We take a step by step approach. First understand the client and listen to what they are communicating.
  • Never offend the customer’s intelligence. Simple is better of course, but not overly simplistic.
  • Always acknowledge the customer’s points by repeating some of what they said or paraphrasing.
  • Find out how your customer prefers to communicate. Some people prefer email over phone or vice versa.
  • Make a straightforward plan together. We never add anything into the mix, like sales of products they won’t need or significantly benefit from.
  • Always be available for questions. When it comes to technology, nothing will get communicated if the tech people are not available.

 

 

 

NWMAP New Product: GPS

NWMAP is featuring a new GPS service. We aim to give clients what they are looking for TODAY! Businesses are looking for a new approach to fleet, risk, and asset management.

The following are just some of the benefits with this GPS service:

  1. It’s green! reducing or eliminating paper time sheets and reducing fuel costs, seeing immediate ROI.
  2. More efficiency, reducing overtime. Ability to plan best route.
  3. simple and easy-to-use technology with Web interface.
  4. Improve accountability by tracking drivers/gaining insight into operations, change bad driving behaviors, and reduce idle time.
  5. Real-time info including locating and re-routing drivers according to current traffic conditions. Also, schedule new jobs by knowing when other jobs are in progress or completed.
  6. Excellent technology! Hi-resolution touch screen. Easy install and plug-in feature. Clock in and out from device. Scalability and flexibility. Driver scorecard including speed compliance and job related driving. Digital sensors for refrigerated trucks temp.

A business can’t afford to not deploy this GPS technology. Studies have shown up to $50,000/ yr. can be saved, over 230 miles/ week saved, and about $2,700/ month of unnecessary drive time saved. We focus on customer service so clients have someone walk them through entire implementation process, no risk to try it out, and no hidden fees. We make it EASY. Contact a NWMAP Agent today! https://nwmap.com/contact-us