How Hosted VoIP Works

As businesses are realizing they can buy more and better Telecom services for less, hosted VoIP services are becoming part of those solutions offered. People are discovering “The Cloud” and as a result, requests for hosted VoIP are substantially increasing. Making the leap to hosted VoIP,  providers and Agents have to learn about this new technology. This post will be the first of a 3-part series on Hosted VoIP with the goal of being helpful for both buyers and sellers.

What it is:Hosted VoIP is a service billed to the customer monthly. It’s powered from a provider’s network operations center and monitored by technical engineers. Users can lease phones, purchase some, or use existing and compatible gear.

Advantages: 

  • No need for expensive service techs, It’s all taken care of for clients.
  • If the customer’s office connectivity goes down, inbound calls still reach the phones and voice mails or can be sent through alternate routes.
  • Long distance and toll-free plans as well as software upgrades.
  • Hosted VoIP prioritizes voice, video, and data traffic to ensure quality of service.

Who is suited for this service?: Multi-location companies, Companies with phones from more than one vendor, businesses with off-site and traveling employees, Enterpises in need of disaster recovery and fail-over back-up, Customers in need of updated technology in general.

Interested in this service for your business? Contact us: https://nwmap.com/contact-us

Interested in selling Telecom services and products? Contact us: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php 

Effective Telecom Strategies

The executive decision makers for a business want to meet the needs of customers who want more for less. However, they need to be able to compete within their own industry, which they assume requires spending more to get more. Concerning technology, and especially Telecom, this doesn’t have to be true. The IT department creates strategies that enable a business to implement additional and/or newer Technology within budget. 

How to Recognize a great Telecom Strategy:  

  • Value: The value of Telecom is virtually priceless. It is excellent, and necessary, for growth and competition. Allocating resources to the capabilities that will give you the most substantial return on your investment is the best choice obviously.  You need to know what value it brings 3 months from now, 6 months from now, etc. Executives must realize the return on investment is not likely to be seen for at least 3 months, but a good strategy should specify when the payoff will be noticeable. 
  • Benefit: All those involved with the strategy should be accountable for delivering on time and on budget. If you are adding to or updating your Telecom technology, you must consider a Telecom Broker. Telecom Brokers specialize in working with all departments to see the whole process through, from start to finish, on time and on budget. They also maintain the system and troubleshoot when necessary. When time and funding is limited, Telecom Brokers are an essential ingredient.
  • Efficiency: Consider the ongoing operational costs into your strategy. Limiting available IT resources will stifle progress and creativity, whereas seeking value in what you want or need is best. Simplifying and consolidating your Telecom technologies is recommended. Again, consulting a Telecom Broker to manage your vendors will save you time and money. 
  • Future: Technology is a crucial aspect in the future of any business. How important it is to you is reflected in the resources you are willing to allocate on your Telecom strategies. An ideal balance exists between meeting functional needs and changes in the future. Many products and services in Telecom are designed to do exactly that.   

Receive a free quote from a Telecom Broker today: http://www.nwmap.com/contact-forms/request-a-quote.php

To learn about opportunities as a partner and Telecom Agent for NWMAP, please visit: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php