Stay Connected; History and Future of Telecom

Historically, staying connected meant consistent use of stamps and waiting the entire day for an important call. Remember phone tag? Currently, staying connected is a business’ lifeline- the difference between success and failure. An ability to stay connected efficiently is even more crucial.

Everyone is staying personally connected through technologies like Facebook status updates and Twitter. Why shouldn’t a business expect the same instant gratificaion in their communications? That kind of technology is available and a business would see the most benefit with bundled deals, keeping their cost low and their connectivity high.

Today’s businesses should expect technology to surpass their demands, deliver instant connectivity, with less burden to their budget and spending allowances. In addition, Telecom Brokers come into the mix to make the search easier- to connect a business with a carrier’s plan or product that suits them specifically and optimally. If you have questions or issues down the road, Telecom Brokers stay connected and are there for you almost instantly to get you back on track.

Imagine productive, enjoyable, and personable business exchanges made easy and affordable. No more waiting, guessing, missing calls and clients. Business Ethernet, voiceover IP, and video conferencing capabilities are a few technologies that businesses can expect to be the norm, now and into the future.

The Business and Benefits of Being aTelecom Broker

Just to give you a look at the business end of Unified Communications, this post will help you appreciate the benfefits of being or utilizing a Telecom Broker/Agent. You can buy direct from a sales agent at a specific carrier, but there are no benefits for you or your business by going that route. The benefits for the sales agents are limited as well.

The Telecom Broker receives benefits by working with you and for you in a reciprocal fashion- they don’t benefit unless you do. Whether you are seeking a Telecom Broker to assist you with the communication infrastructure within your business or you’d like to diversify your own income by becoming a Broker/Agent, you’ve arrived at the right place.  

  1. Build and maintain relationships with businesses
  2. Gain and utilize your experience.
  3. Apply your knowledge and creative problem-solving skills to help businesses.
  4. Choose from and have access to several carriers’ products and packages to help businesses save money.
  5. Stay informed and current on new technology within the industry.

Suggested Reading: https://nwmap.com/questions-to-ask-when-choosing-a-telecom-agency

https://nwmap.com/clients-versus-sales

https://nwmap.com/get-more-for-your-money-by-using-a-telecom-broker

Client Versus Sales

There is a sense of accomplishment of really doing what is right for the client versus having the burden of selling something that is not the best fit for the client. The focus is on one or the other in any typical company involving sales. We notice it when we shop at specific stores- some are there to sell you something…anything! They may talk you into products you aren’t even looking for.  And some associates are there to help you find what you specifically want or need- they are there for YOU. The latter takes patience, experience, and communication.

These differences in customer service and sales approaches can be identified in the telecom industry.  There are sales agents whose primary goal is to sell you services and/or products- that’s it. They will not likely take into consideration precisely what you need and want for your business. They would also like to close a sell with you as quickly as possible, not searching for specific products and packages complimentary to your needs at the lowest pricing available. The lower the price the lower their sales commission; basically, their goal versus your goal! Their job depends on selling you something you don’t need. They don’t stand to make as much money helping you in the future either- you may never talk to them again. Another common trait among sales agents with superficial goals is a lack of experience. Anybody with experience knows the customer must be the focus, at first contact and all through the sales process into the future as well.

NWMAP has been in the Unified Communications and Telecom industry for numerous years, but they still consider themselves customer service experts first and foremost. Lennie Green, a current Master Agent for NWMAP states: “My success comes from helping my customers be successful.”

Don’t Just Guess! Get the Right Phone System and Internet Services For Your Business

When you guess, you lose money. Creating the most efficient phone system or internet service plan for your business should involve less time spent on guesswork and more time on enjoying the bottom line rewards a specifically designed plan can bring in.  The communications system within your business is it’s lifeline; it keeps everyone, employees and customers, connected and informed. How fast and efficient that system is greatly depends on how specific it is to your business requirements.

Questions to ask yourself before purchasing Unified Communications products and services are as follows:

  1. What is the latest technology in Unified Communications?
  2. Will your business benefit from an updated system?
  3. Does the service provider offer free quotes, installation, 24 hour support, packages tailored to benefit your company, ability to upgrade when needed?
  4. How concerned are you and/or the service provider with adhering to a lean budget and absolutely getting the biggest bang for your buck?
  5. Will the system and products be user-friendly for ALL your employees who will be using it regularly?
  6. How much time do you have to shop around? You can be assured that every other company is working on a better telephone solution for their office.

If you don’t know all the answers to these questions, don’t feel overwhelmed, because there is an EASY solution. The reality is you can certainly lose money on the Unified Communications purchase itself and in the long run as well. However, telecommunications agents at NWMAP can answer all your phone system and Internet/Ethernet questions, save you money, offer you more options, and provide full service form start to finish, and on-going. No guesswork.

NWMAP November 2010 Packages and Promotions

NWMAP is always current on the latest unified communications packages and promotions for your business.  Our ongoing relationships with numerous carriers puts us at an advantage for following the best deals every month.

NOVEMBER PROMOTIONS:

AireSpring- Offering cash bonuses for packages including:  http://www.agentstar.net/monthlypromo/nov10/promo1110.html

  • Network and SIP LD
  • Long Distance SIP Trunking
  • MPLS Port
  • Network Local/ Integrated T-1/Local SIP Trunking

Rio Networks– new hosted phone packages. Rio Networks has announced their 2010 promotional packages. The network wide upgrades have begun and promotions are available now through the end of 2010.  http://www.rionetworks.com/

NW MAP can assist you in taking advantage of the highly recommended “Octal Pack” for $339, in other words we shop for you and help you find exactly what you need at a great price, which includes:

  • 3 Mbps Data
  • 8 phone lines
  • 1500 minutes of LD

*Hardware, installation, and support included. Other synchronis Data available to add to the Octal Pack. 

RIO Network’s additional features: 99.999% Reliable Network, 100% Redundant Ethernet and TDM (Time division multiplexing) Ring, Tier 1 Internet, SIP enabled, NO single point of failure.

Integra Telecom- Integra Telecom’s  business phone line systems and Internet services  are combined in one hassle-free package. http://www.integratelecom.com/

Broadband Bundle includes:

  • Business Phone Lines
  • Internet Service
  • Calling Features
  • Premium Voicemail
  • Unlimited Long Distance
  • Audio Conferencing
  • Email and Web Hosting 
  • 10 GB Online Data Storage: Storage and back-up of crucial files.

Contact a NWMAP agent for specific questions, packages, and promotions. https://nwmap.com/services