Good question. The goal is to get the best technology specific to your business’ needs at the lowest cost available. Realistically, this could take a business owner, a CIO or an IT Manager a really long time to research the many Telecom carriers, compare prices, and collaborate with all parties involved.
The solution often times is a middle man, such as a Telecom Broker/Agent and/or at least three vendors to get the necessary technology you require at an affordable price. Working with a Telecom Agent will solve your dilemma of shopping around, comparing prices, and even installing. They have access to numerous reputable carriers they’ve formed alliances with, which means they’ve done the research for you and can assist you with pairing the solution you need to the appropriate vendors’ technologies.
If you go to each individual vendor, you may not get the choices you want, the technology specific to your needs, or flexibility and affordability. The integration of multiple technologies as well as newer ones with existing ones is best handled by utilizing multiple vendors. It’s not as tricky as it sounds, and if you have a Telecom Agent working with you on this, you can also get one consolidated bill, which is often less than your existing ones.
Another reason multiple vendors is useful is when you begin with a few solutions and want to add more later. The rate of growth and necessity for new technology is different from one business to another, which is why having multiple vendors and/or a Telecom Agent who has access to multiple vendors is a one-size-fits-all plan.