How Hosted VoIP Works

As businesses are realizing they can buy more and better Telecom services for less, hosted VoIP services are becoming part of those solutions offered. People are discovering “The Cloud” and as a result, requests for hosted VoIP are substantially increasing. Making the leap to hosted VoIP,  providers and Agents have to learn about this new technology. This post will be the first of a 3-part series on Hosted VoIP with the goal of being helpful for both buyers and sellers.

What it is:Hosted VoIP is a service billed to the customer monthly. It’s powered from a provider’s network operations center and monitored by technical engineers. Users can lease phones, purchase some, or use existing and compatible gear.

Advantages: 

  • No need for expensive service techs, It’s all taken care of for clients.
  • If the customer’s office connectivity goes down, inbound calls still reach the phones and voice mails or can be sent through alternate routes.
  • Long distance and toll-free plans as well as software upgrades.
  • Hosted VoIP prioritizes voice, video, and data traffic to ensure quality of service.

Who is suited for this service?: Multi-location companies, Companies with phones from more than one vendor, businesses with off-site and traveling employees, Enterpises in need of disaster recovery and fail-over back-up, Customers in need of updated technology in general.

Interested in this service for your business? Contact us: https://nwmap.com/contact-us

Interested in selling Telecom services and products? Contact us: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php 

Business Solutions: MPLS VPN

Multiprotocol Label Switching (MPLS) is generating a name for itself in the Telecom industry. It is the fastest growing Wide Area Network (WAN) technology, utilized by leading enterprises.  MPLS blends the performance and privacy standards of WAN technologies, such as frame relay, with the flexibility and sensible cost of Internet-based networks.

Big Advantages For Businesses:

  1. Quality of Service (QoS). QoS will ensure the most vital network traffic in your organization, such as Voice over IP (VoIP) and various business applications, are prioritized for the highest level of quality. This capability provides consistent, interruption free network performance and prevents your most critical applications from failing during times of network congestion.
  2. Hassle-free Value. Site-to-Site MPLS VPN service eliminates hassle for the end users. In addition, the team of Telecom Agents at NWMAP are able to provide you with the level of service that cuts costs as well as takes all the pressure off your users and even the IT staff. The responsibility and quality of performance is in our hands while still saving you money.
  3. Ideal for multi-location enterprises. MPLS VPN Networks can increase productivity by streamlining your operations and decreasing network complexity.

 Contact your NWMAP Agent for details: https://nwmap.com/contact-us

For more Info on MPLS Technology: https://nwmap.com/nwmap-features-paetecs-mpls-vpn

 https://nwmap.com/mpls-networks-in-high-demand-for-2011

Multiple Telecom Carriers/Vendors Or a Single Carrier?

Good question. The goal is to get the best technology specific to your business’ needs at the lowest cost available. Realistically, this could take a business owner, a CIO or an IT Manager a really long time to research the many Telecom carriers, compare prices, and collaborate with all parties involved.

The solution often times is a middle man, such as a Telecom Broker/Agent and/or at least three vendors to get the necessary technology you require at an affordable price. Working with a Telecom Agent will solve your dilemma of shopping around, comparing prices, and even installing. They have access to numerous reputable carriers they’ve formed alliances with, which means they’ve done the research for you and can assist you with pairing the solution you need to the appropriate vendors’ technologies.  

If you go to each individual vendor, you may not get the choices you want, the technology specific to your needs, or flexibility and affordability. The integration of multiple technologies as well as newer ones with existing ones is best handled by utilizing multiple vendors. It’s not as tricky as it sounds, and if you have a Telecom Agent working with you on this, you can also get one consolidated bill, which is often less than your existing ones.

Another reason multiple vendors is useful is when you begin with a few solutions and want to add more later. The rate of growth and necessity for new technology is different from one business to another, which is why having multiple vendors and/or a Telecom Agent who has access to multiple vendors is a one-size-fits-all plan.