Technology Do’s and Don’ts

You may find some of these suggestions basic, but it wasn’t until the other day that I realized it’s the basic ones that we forget or take for granted. Just like every day we may forget some basic manners like a ‘Please’ and ‘Thank you’. Yes, we certainly forget little things that matter in big ways. Sales agents may even forget that real people are behind that phone or profile page online. I reminded my teenager to not depend entirely on technology- asked her if there were no technology, would you have any friends? It seems all of their social life is online and on the phone.

Technology is everywhere and everything now, but even technology comes with some stipulations and rules if you plan on using it advantageously. Our youth need to understand how to use technology personally (I don’t think they have a problem with that) versus professionally (this may be an issue). Don’t get me wrong, I am fully aware of how the personal online life spills over into the professional, especially with social networking, but there is the difference between appropriate and inappropriate. For the professionals out there, the following pointers listed are excellent reminders.

  • Do utilize fitness apps to help keep
    you in shape- also mind or word puzzle apps to keep your mind fit
  • Don’t  use text-speak for emails. Please use complete sentences when writhing a professional email.
  • Do be aware of how your employer or workplace expects you to use or not use technology/ your own devices.
  • Don’t use technology as the only form of keeping in touch with your personal contacts.
  • Do use technology for business contacts after you’ve established an
    in-person relationship
  • Don’t use emails or texts to avoid difficult conversations
  • Do use technology for saving time, not getting distracted
  • Don’t become too reliant on technology  
  • Do keep yourself informed about the
    latest innovations in technology
  • Don’t assume everyone communicates the way you do, meaning that there will be older generations in the workforce longer  and not all appreciate texting- some may even like a phone call. Everyone is different. Always ask their preferred method of contacting them.
  • Do turn on and off your phone and devices at appropriate times.

 

 

Implementing New Technology In Your Business

The continuous growth of new technology available for the workplace presents an atmosphere of rapid change that will not slow down any time soon in the near future. Numerous businesses have experienced the process of implementing new technologies and the various issues that creep up, from an overall lack of employee acceptance to unexpected minor malfunctions. The caveat is, despite some of the nuances, new technologies are necessary for a business to remain competitive, relevant, and increase profit margins.

The proper and efficient use of new technology in the workplace is crucial. The younger generations beginning to enter the workforce are tech savvy and widely accept the evolving nature of technology, but all employees need to be on board for a technological implementation to be successful and beneficial. One way of doing this is to provide plenty of training, specific for various departments if necessary, and during and after training to disperse an employee evaluations survey of how effective the training is and thoughts about the new implementations.

When implementing new technology, you require as many people on your team as possible. Technical difficulties can be avoided if you have a team or Agent to work with you during the implementations process. For instance, NWMAP offers the services of their Telecom Brokers to assist from beginning to end; shop for a low cost specific plan for your business, have the experience to know what to troubleshoot and how to move the installation along, provide moving services for successful transfer of technologies, and consulting with on-site visits to help you make choices without resorting to confusing technical jargon.

NWMAP November 2010 Packages and Promotions

NWMAP is always current on the latest unified communications packages and promotions for your business.  Our ongoing relationships with numerous carriers puts us at an advantage for following the best deals every month.

NOVEMBER PROMOTIONS:

AireSpring- Offering cash bonuses for packages including:  http://www.agentstar.net/monthlypromo/nov10/promo1110.html

  • Network and SIP LD
  • Long Distance SIP Trunking
  • MPLS Port
  • Network Local/ Integrated T-1/Local SIP Trunking

Rio Networks– new hosted phone packages. Rio Networks has announced their 2010 promotional packages. The network wide upgrades have begun and promotions are available now through the end of 2010.  http://www.rionetworks.com/

NW MAP can assist you in taking advantage of the highly recommended “Octal Pack” for $339, in other words we shop for you and help you find exactly what you need at a great price, which includes:

  • 3 Mbps Data
  • 8 phone lines
  • 1500 minutes of LD

*Hardware, installation, and support included. Other synchronis Data available to add to the Octal Pack. 

RIO Network’s additional features: 99.999% Reliable Network, 100% Redundant Ethernet and TDM (Time division multiplexing) Ring, Tier 1 Internet, SIP enabled, NO single point of failure.

Integra Telecom- Integra Telecom’s  business phone line systems and Internet services  are combined in one hassle-free package. http://www.integratelecom.com/

Broadband Bundle includes:

  • Business Phone Lines
  • Internet Service
  • Calling Features
  • Premium Voicemail
  • Unlimited Long Distance
  • Audio Conferencing
  • Email and Web Hosting 
  • 10 GB Online Data Storage: Storage and back-up of crucial files.

Contact a NWMAP agent for specific questions, packages, and promotions. https://nwmap.com/services