Secure Telecom Solutions

A major concern among businesses seeking certain Telecom services is ‘how secure is our network?’ or ‘how secure is our data?’. These are valid concerns and one that we’ll address here is the option for SIP (Session Initiation Protocol) over MPLS (Multiprotocol Label Switching). SIP over MPLS provides an alternative to SIP over Internet access or SIP Trunking. While these approaches are more typical, they are not the most secure.

Benefits of SIP over MPLS are improved call quality with low latency, better end-to-end quality of service, and MPLS avoids exposure to the public Internet and control over your lines. This is what makes it superior in security.  On an MPLS network a denial-of-service attack isn’t going to happen, along with a number of other security concerns- wiped away with MPLS.  It basically acts as a virtual private network.

If you have security concerns for your business, avoiding public Internet is key and SIP over MPLS is an excellent solution and MPLS service is a lot better service concerning performance and even savings as well.

Questions about your security or MPLS services, NWMAP can give you free answers, reviews of your current services and bills, and a free quote. Contact information https://nwmap.com/contact-us and free quote https://nwmap.com/contact-us/request-quote

Customer Wants and Needs

There is no doubt businesses are currently focused on financial projections for the upcoming year based on this shopping season. Recently with Black Friday and Cyber Monday, everyone has money on their mind. So it’s easy to forget what matters more than money, what ultimately sells your services and/or products…Customers.

Customers are looking for the deals right now, but this is also a time they reach out and try new products or services and how you treat your customers can form a lasting impression. So what goes on in the customer’s mind when purchasing or choosing where to do business? What do customers want?  Increasing your understanding of people is crucial to your success.

“Please don’t give us something overly complex.” Don’t overwhelm your customer the long version explanation of ALL their possibilities or give them products and services well above their needs. You may personally have an idea about the ultimate myriad of products and services  you would have if the choice was yours, but chances are these ideas don’t fit for your average customer. Giving them their best fit, addressing the main points, keeps things simple for all involved. Listen to what they really want.

“Do you know what type of service we require?” Are you taking into consideration the size of business you are working with, the type of customer you have, the detail of questions and concerns the customer has? Determine what level of service they are seeking or what kind of product they want.

“What do you have to offer us?” This time of year people expect deals, freebies, etc. Have good communication about what services you are providing and what those services are achieving for your client. What’s the value for their buck. For instance, NWMAP Telecom reviews bills and services free for clients and potential clients so there’s no guessing from the start. Making it known what you have to offer is often where businesses surprisingly sell themselves short. Barnes and Noble is another example of how a business offers continuous value for their customers- they offer free support for all Nooks they sell. This is part of the marketing for their product as well- they make their value known that their value extends beyond the purchase itself.

Non-Sleasy Sales Approaches for Telecom Agents

In this information age, clients must come first. If we don’t treat clients golden, we risk having poor feedback somewhere on the Internet. The Internet is the first place many clients look to research a product, then a company specifically. Almost all sales agents know they should treat their existing clients well, but also the focus must be on potential clients who are in the early stages of considering products or services. They may take some time and not be ready to buy this instant. However, they are just as important to your earning potential.

Tips for Telecom Agents:

  • Focus on people in the information gathering phase, not necessarily ready to buy yet.
  • Provide them with as much free information and services that you can.
  • Focus on long-term goals as well as short-term. Sales tend to generate long-term revenue rather than short term or instant revenue.
  • Begin with the company itself without overdoing it on the products and services initially.
  • Read what people are saying about your company and you, including on social media sites.

Be a Telecom agent: https://nwmap.com/contact-us/become-an-agent

 

 

NWMAP Agents Contest- Trip to Vegas!!

Yet another reminder for NWMAP agents to sell $500 in products/services. Every $500 sold in 2011, you are entered to win a trip to Las Vegas. Winner will be announced end of this year and the trip is scheduled for the last week of March 2012 which should be perfect weather.

Set some goals, push a little harder and do what it takes to get as many entries as possible (every $500 sold enters you to win)- increase your chances and win that trip to Vegas. These types of incentives are not only fun but get you back into the mindset of goal setting and viewing every dollar sold as extra money for you. This contest shows you that if you sell this year, you can earn and win a prize for next year. Not a bad deal at all- think about it.

For more contest details: lennie@nwmap.com