Telecom in the News; Integra Telecom

NWMAP brings you updates in Telecom making the news. Integra Telecom made a few headlines this month, including the announcement of their new CEO, Kevin O’ Hara. Kevin was formerly co-founder of Level 3 and company board member. He is taking over for Tom Casey.

Integra has made most of their headlines due to the widespread and fast growing expansion of services this last year. In a recent article it states that Integra extended Hosted VoIP across its entire network. Integra is giving its business customers options. Since no two businesses are the same, businesses have the option to purchase a basic phone system with traditional calling features or a completely hosted solution with a dedicated switch.

Pairing its network with PBX gear from vendors including Mitel and NEC, the Managed PBX service is a completely managed premise-based system that provides businesses with a fixed monthly price. One of the clear benefits of the service, especially for smaller businesses with little or no IT staff, is that it can reduce reduce the complexity of managing separate equipment and service vendors.

Read more: Integra Telecom extends hosted voice across its entire network – FierceTelecom http://www.fiercetelecom.com/story/integra-telecom-extends-hosted-voice-across-its-entire-network/2011-12-07#ixzz1h0OIWTbH

Also making headlines is Megapath with its enhanced managed security suite. Among the many updates are in-the-cloud signature updates, scanning, and cleaning to create what MegaPath says will be “a steady flow of clean data to businesses.”  Taking care of security threats before they become a problem is certainly a proactive solution.  

 

Partnerships For Providing Better Telecom Service

NWMAP is a Master Agency Program, which entails partnerships with numerous Telecom service providers. Acquiring partnerships with various carriers (for a list of NWMAP carriers: https://nwmap.com/carriers) enables us to provide non-bias, outstanding service while shopping around for the best prices. We partner with carriers who understand our level of committment to customers and building an unmatched reputation for service.

Recently, one of NWMAP’s carriers, XO Communications, rolled out the red carpet for us with their Platinum Partnership Program. This is an exclusive partnership between NWMAP and XO Communications and it means Platinum care and repair for our clients; a whole new experience of excellence. This includes Priority Call Routing, Platinum Partner Repair Technicians and Enhanced Repair Timeframes. It is one more way a Master Agency like us can offer an added advantage for our customers.

NWMAP assures you get no more and no less of the Telecom products and services you need to make your business thrive, be competitive now when it means the most in this economy. It’s not often someone can promise you excellence in a struggling economy when many vendors are wondering how to sell you what you don’t need, worrying more about their bottom line than yours. 

NWMAP has earned wonderful marks from it’s clients and growing strong, valuable partnerships with our vendors of choice is all part of how we do business.