Integra Telecom would like to clear up some confusion concerning the expression, “lit building”. Integra has its own fiber in that building. Agents may be under the impression that, because a building is ‘lit’, you can automatically sell access via that fiber without further ado.
That is not always the case. Just because a building is lit, does not mean they can provide the service to sell. Sometimes gear can be added to accommodate other tenants, but that change requires a Build Cost Justification (iCert) and it is a significant cost. The iCert can take days or weeks to gather information.
When you inquire whether a building has Integra fiber in it, Integra can give you a yes or a no. They will not investigate which equipment it has. Because Integra gets several requests with the question (‘is it lit?’), it can take a lot of time to do checks on each building. So, the moral of the story here is you don’t sell fiber access the way you sell DSL. If you have a serious lead in a building, and you want to know if they can provide services via Integra fiber, you must provide following details;
- How much bandwidth is being requested?
- Is the hand-off electrical or optical?
- Does the circuit need any form of ‘protection’?
- Is the customer willing to cover the cost of the demark extension (this is frequently needed, and Integra does not cover it)?
*A capacity check can take a day or so and ask for ICB price (all fiber builds/augments are ICBs – there is no ‘standard’ price to augment a fiber install). Thank you in advance to all our Agents.
If you have further questions, please contact us: https://nwmap.com/contact-us