How Hosted VoIP Works

As businesses are realizing they can buy more and better Telecom services for less, hosted VoIP services are becoming part of those solutions offered. People are discovering “The Cloud” and as a result, requests for hosted VoIP are substantially increasing. Making the leap to hosted VoIP,  providers and Agents have to learn about this new technology. This post will be the first of a 3-part series on Hosted VoIP with the goal of being helpful for both buyers and sellers.

What it is:Hosted VoIP is a service billed to the customer monthly. It’s powered from a provider’s network operations center and monitored by technical engineers. Users can lease phones, purchase some, or use existing and compatible gear.

Advantages: 

  • No need for expensive service techs, It’s all taken care of for clients.
  • If the customer’s office connectivity goes down, inbound calls still reach the phones and voice mails or can be sent through alternate routes.
  • Long distance and toll-free plans as well as software upgrades.
  • Hosted VoIP prioritizes voice, video, and data traffic to ensure quality of service.

Who is suited for this service?: Multi-location companies, Companies with phones from more than one vendor, businesses with off-site and traveling employees, Enterpises in need of disaster recovery and fail-over back-up, Customers in need of updated technology in general.

Interested in this service for your business? Contact us: https://nwmap.com/contact-us

Interested in selling Telecom services and products? Contact us: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php 

Don’t Just Guess! Get the Right Phone System and Internet Services For Your Business

When you guess, you lose money. Creating the most efficient phone system or internet service plan for your business should involve less time spent on guesswork and more time on enjoying the bottom line rewards a specifically designed plan can bring in.  The communications system within your business is it’s lifeline; it keeps everyone, employees and customers, connected and informed. How fast and efficient that system is greatly depends on how specific it is to your business requirements.

Questions to ask yourself before purchasing Unified Communications products and services are as follows:

  1. What is the latest technology in Unified Communications?
  2. Will your business benefit from an updated system?
  3. Does the service provider offer free quotes, installation, 24 hour support, packages tailored to benefit your company, ability to upgrade when needed?
  4. How concerned are you and/or the service provider with adhering to a lean budget and absolutely getting the biggest bang for your buck?
  5. Will the system and products be user-friendly for ALL your employees who will be using it regularly?
  6. How much time do you have to shop around? You can be assured that every other company is working on a better telephone solution for their office.

If you don’t know all the answers to these questions, don’t feel overwhelmed, because there is an EASY solution. The reality is you can certainly lose money on the Unified Communications purchase itself and in the long run as well. However, telecommunications agents at NWMAP can answer all your phone system and Internet/Ethernet questions, save you money, offer you more options, and provide full service form start to finish, and on-going. No guesswork.

NWMAP November 2010 Packages and Promotions

NWMAP is always current on the latest unified communications packages and promotions for your business.  Our ongoing relationships with numerous carriers puts us at an advantage for following the best deals every month.

NOVEMBER PROMOTIONS:

AireSpring- Offering cash bonuses for packages including:  http://www.agentstar.net/monthlypromo/nov10/promo1110.html

  • Network and SIP LD
  • Long Distance SIP Trunking
  • MPLS Port
  • Network Local/ Integrated T-1/Local SIP Trunking

Rio Networks– new hosted phone packages. Rio Networks has announced their 2010 promotional packages. The network wide upgrades have begun and promotions are available now through the end of 2010.  http://www.rionetworks.com/

NW MAP can assist you in taking advantage of the highly recommended “Octal Pack” for $339, in other words we shop for you and help you find exactly what you need at a great price, which includes:

  • 3 Mbps Data
  • 8 phone lines
  • 1500 minutes of LD

*Hardware, installation, and support included. Other synchronis Data available to add to the Octal Pack. 

RIO Network’s additional features: 99.999% Reliable Network, 100% Redundant Ethernet and TDM (Time division multiplexing) Ring, Tier 1 Internet, SIP enabled, NO single point of failure.

Integra Telecom- Integra Telecom’s  business phone line systems and Internet services  are combined in one hassle-free package. http://www.integratelecom.com/

Broadband Bundle includes:

  • Business Phone Lines
  • Internet Service
  • Calling Features
  • Premium Voicemail
  • Unlimited Long Distance
  • Audio Conferencing
  • Email and Web Hosting 
  • 10 GB Online Data Storage: Storage and back-up of crucial files.

Contact a NWMAP agent for specific questions, packages, and promotions. https://nwmap.com/services

Building Redundancy Into Wide Area Network (WAN) with MPLS

Whether your business is large or small, you realize business is still running even in the off hours, 24 hours a day, seven days a week on the internet. The need for continuity and availability is crucial for success. Building a redundant network is one of the smartest strategies you can use to combat unexpected issues, such as inopportune site maintenance or other unforeseen down time and failures within your network.

Many vendors, or carriers, offer a variety of products to implement into your existing network. Even if you have a plan for creating a redundant network, ordering through a vendor can be tedious and time consuming, especially if you don’t know exactly what you want. There really isn’t any wiggle room for mistakes because, as I mentioned above, business is running constantly. The Telecom Brokers at NWMAP will listen to your needs, orders products specific to those needs, and install, as well as maintain this more efficient way of keeping your business competitive.

For many, the choice of redundant networks is a MPLS (Multiprotocol Label System). MPLS can be the best resource for building network redudancy in a wide area network (WAN) for several reasons. First, better security and survivability during those unexpected events we discussed above. MPLS offers hands-down better performance for your buck. It’s smart- yes, it’s true MPLS uses class of service and priority queuing, which means it recognizes your most important traffic and prioritizes it. Other benefits include consolidations and simplifications, which to a business translates into lower overall cost and increased efficiency- all in a day’s work.

NWMAP Features: X5 Solutions, an Outstanding Voice and Data Network Provider

X5 Solutions is a Full Service Voice and Data Network Provider based in Seattle, Washington. We serve the most prominent and influential companies across the country; from the 100 person legal firm to the State Government with thousands of employees. No matter who we serve, what the economic climate is, changing regulations, or current competition, our customers want the same thing; affordable, reliable, scalable voice and data communications services. When it’s all said and done, efficiency in voice and data translates directly to the bottom line.

Services we provide:

  • Converged Voice and Data
  • SIP Trunking
  • Traditional Voice
  • Long Distance
  • Toll Free
  • Dedicated Internet
  • Service Experience and Technical Support
For the last 23 years, X5 Solutions has worked hard to earn a tremendous reputation as leaders in service and innovators within the telecommunications industry. Because of our size, we can adapt to the various demands of our customers. We are constantly monitoring the status of your communications network and are accessible 24 hours a day, 365 days a year. 
 
The telecommunications industry has seen many changes throughout the years and some of it can be confusing. Businesses are consistently finding it necessary to evaluate operational efficiencies to compete and thrive. X5 is passionate about what the future holds and the possibilities for our customers. We have the products and knowledge to implement the appropriate solution each and every time. We assist our customers with meeting their goals now and well into the future.  
 
For more information, contact a NWMAP Telecom Agent @  http://www.nwmap.com/contact-forms/request-a-quote.php or visit X5 Solutions @ http://www.x5solutions.com/