We take them for granted until they don’t work! Let’s face it, we do this with all the tools at our disposal. When they don’t work, it is like the end of the world at that moment. Can you imagine for a moment that your business either at a central location or spread-out, that the call will always be handled when a client calls in? It is priceless to know that if your business is affected by circumstances beyond your control, that incoming calls can be programmed to automatically flow over to a backup destination. If you are on a call and primary connection has an outage, that call can swap over to a secondary connection. No more lost calls; that is amazing! 
