The Future of your Company

Are you stuck in a rut or  moving forward? Many companies are not evaluating or investing in the future of their company because they are stuck in the present situation, which is an economic downturn. So you think you have stay the way you are and not rock the boat?

Investing in technology isn’t as expensive as you think, updating your company’s technology is an investment and will give you immediate and/or long-term return on your investment. More on updating telecom technology: https://nwmap.com/updating-your-telecommunications-system-and-saving-money

How to tell if you’re stuck in a rut:

  1. Cautious Culture: Not accepting of change; perhaps never have been and it has become the company culture. Change is a threat to them and equals higher costs, but that’s not actually the reality.
  2. Lack Long-term: Afraid to do anything different from what is done today and yesterday- they never move forward, but believe that not moving backward is at least progress. They lack a long-term plan or follow through with current goals. They will never move forward and eventually will fall behind.
  3. Empty Employees: Retaining employees that offer nothing to the company. Businesses house a few or several employees that lack initiative and can bring down entire departments. They are the root of a rut. Owners are hesitant to establish new systems, procedures, and technology because of these employees who will not embrace it.

One doable solution if you are unsure about the future of your company and it’s competitive edge, check into getting a free quote from a Telecom provider that offers free reviews of your current Telecom technology, your plans, and your current costs. You would be surprised how you can update your technology, improve company communications, and restore your competitive edge while saving money. Don’t be afraid to check it out because it’s free.

NWMAP Telecom Brokers are in the business of providing you solutions first, solutions specific to your company’s needs, and choices of over 40 carriers. Get a quote: https://nwmap.com/contact-us/request-quote

Multiple Telecom Carriers/Vendors Or a Single Carrier?

Good question. The goal is to get the best technology specific to your business’ needs at the lowest cost available. Realistically, this could take a business owner, a CIO or an IT Manager a really long time to research the many Telecom carriers, compare prices, and collaborate with all parties involved.

The solution often times is a middle man, such as a Telecom Broker/Agent and/or at least three vendors to get the necessary technology you require at an affordable price. Working with a Telecom Agent will solve your dilemma of shopping around, comparing prices, and even installing. They have access to numerous reputable carriers they’ve formed alliances with, which means they’ve done the research for you and can assist you with pairing the solution you need to the appropriate vendors’ technologies.  

If you go to each individual vendor, you may not get the choices you want, the technology specific to your needs, or flexibility and affordability. The integration of multiple technologies as well as newer ones with existing ones is best handled by utilizing multiple vendors. It’s not as tricky as it sounds, and if you have a Telecom Agent working with you on this, you can also get one consolidated bill, which is often less than your existing ones.

Another reason multiple vendors is useful is when you begin with a few solutions and want to add more later. The rate of growth and necessity for new technology is different from one business to another, which is why having multiple vendors and/or a Telecom Agent who has access to multiple vendors is a one-size-fits-all plan.

Acheive Better Customer Service With a Personalized Telecom Package

Nearing the end of 2010, we are reminded of all the businesses that failed during this recession. From these lessons should come the realization one notable factor will set you apart from the ones that have failed. Customer service. Customers want efficient, courteous, personalized, and hassle-free service. They can get your service or product from your competitors, but if you provide better service, they will go where they are appreciated. With all the competition in today’s industries, the ONLY factor setting you apart is great customer service.  

How do you acheive outstanding customer service?

  • Understand your customer’s preferences
  • look for opportunities to make your customers feel significant
  • form relationships an partnerships
  • set a high customer service standard
  • provide the tools for your employees; a personalized Unified Communications plan 

Let’s take a look at the last tip on the list; personalized Unified Communications plan. Why is this so relevant? Suppose you have employees who travel, upper level management spends significant time in conference calls, and you need to filter and prioritize incoming messages.  Features like videoconferencing calls have proven to cut down on travel costs, instant messaging and VoIP can cut down on phone bills, and business Ethernet can prioritize incoming information. Creating a more productive environment enables employees to provide better customer service, and increase your bottom line. 

At NWMAP, Telecom Brokers listen to you and identify your specific needs. They have access to over 40 carriers and they do the searching for you- best package, lowest cost.