Ethernet Products and Technologies

Ethernet products and technologies have several advantages  for businesses ranging from small to large:
  • Increase productivity: Large file transfers on a single network. Handles high volume email environments.
  • Simplify your network: Ethernet is easy to install, upgrade, and maintain. You can simplify even further and ask the Telecom Brokers at NWMAP how you can get all your services on one convenient bill.
  • Save Money: Ethernet provides more bandwidth per megabit at a lower cost than private line services.
  • Increase efficiency and performance: Ethernet is more scalable than traditional Time Division Multiplex (TDM) services- scale your bandwidth as you need it. No need to convert data to other to other formats to transport it, then convert it back to Ethernet.
  • Optimum speed and reliability: optimum speed when sending data between locations because your data will travel at consistent Local Area Network (LAN) speeds.
  • Fulfills a growing need: even small and medium size businesses are put in a position of demanding greater levels of bandwidth that were previously demanded by large businesses. Ethernet solutions provide all businesses the flexibility to adapt to growing bandwidth needs at affordable costs.   

NWMAP is connected to over 40 carriers. Our Telecom Brokers and Agents specialize in searching and shopping for specific needs a business may have. Various Ethernet Solutions from some of our carriers include: Integra Telecom’s Ethernet Solutions Metro E IP, XO Communications Ethernet Solutions, and Airespring Ethernet Over Copper. Request a quote today.

  
 
 
 
 
 
 
 
 
 
 

 

 

Technology: How Your Business Can Get More For Less

Majority of companies are avoiding spending money in 2011, and maybe throughout this recession, and focusing on making money. However, the demands for better technology, efficient communication, new customers, and fulfilled prior customers is still at an all-time high. Companies are facing challenges like keeping up with the rapid growth in technology, faster and more reliable communication expectations, expansion and travel, and customers want more for less.  How can you get all this accomplished and not spend unnecessary money or possibly any more than you already are?

In the Telecommunications industry the technology is already there, with an availability for more options and features than ever before.

  • Combining and consolidating. Multiple services like voice, data, and Internet can be combined and costs consolidated to save companies money. A Telecom Broker can assist you with consolidating all your services into one package or one bill, including ongoing maintenance and a Telecom Broker available any time you need one.  
  • Efficiency and reliability. VOIP solutions enable companies to be connected to their customers clearly and directly.
  • Packages and Promotions. Typically a company can get more for less because of various carrier promotions and wholesale pricing NWMAP Telecom Brokers have access to.
  • Current products are designed to be easily integrated into a company’s existing system. NWMAP ensures seamless transitions.
  • Security. Data solutions will keep businesses connected, secure and stable. For example, MPLS Flex provides superior security between multiple locations.  

Acheive Better Customer Service With a Personalized Telecom Package

Nearing the end of 2010, we are reminded of all the businesses that failed during this recession. From these lessons should come the realization one notable factor will set you apart from the ones that have failed. Customer service. Customers want efficient, courteous, personalized, and hassle-free service. They can get your service or product from your competitors, but if you provide better service, they will go where they are appreciated. With all the competition in today’s industries, the ONLY factor setting you apart is great customer service.  

How do you acheive outstanding customer service?

  • Understand your customer’s preferences
  • look for opportunities to make your customers feel significant
  • form relationships an partnerships
  • set a high customer service standard
  • provide the tools for your employees; a personalized Unified Communications plan 

Let’s take a look at the last tip on the list; personalized Unified Communications plan. Why is this so relevant? Suppose you have employees who travel, upper level management spends significant time in conference calls, and you need to filter and prioritize incoming messages.  Features like videoconferencing calls have proven to cut down on travel costs, instant messaging and VoIP can cut down on phone bills, and business Ethernet can prioritize incoming information. Creating a more productive environment enables employees to provide better customer service, and increase your bottom line. 

At NWMAP, Telecom Brokers listen to you and identify your specific needs. They have access to over 40 carriers and they do the searching for you- best package, lowest cost.

The Business and Benefits of Being aTelecom Broker

Just to give you a look at the business end of Unified Communications, this post will help you appreciate the benfefits of being or utilizing a Telecom Broker/Agent. You can buy direct from a sales agent at a specific carrier, but there are no benefits for you or your business by going that route. The benefits for the sales agents are limited as well.

The Telecom Broker receives benefits by working with you and for you in a reciprocal fashion- they don’t benefit unless you do. Whether you are seeking a Telecom Broker to assist you with the communication infrastructure within your business or you’d like to diversify your own income by becoming a Broker/Agent, you’ve arrived at the right place.  

  1. Build and maintain relationships with businesses
  2. Gain and utilize your experience.
  3. Apply your knowledge and creative problem-solving skills to help businesses.
  4. Choose from and have access to several carriers’ products and packages to help businesses save money.
  5. Stay informed and current on new technology within the industry.

Suggested Reading: https://nwmap.com/questions-to-ask-when-choosing-a-telecom-agency

https://nwmap.com/clients-versus-sales

https://nwmap.com/get-more-for-your-money-by-using-a-telecom-broker

Client Versus Sales

There is a sense of accomplishment of really doing what is right for the client versus having the burden of selling something that is not the best fit for the client. The focus is on one or the other in any typical company involving sales. We notice it when we shop at specific stores- some are there to sell you something…anything! They may talk you into products you aren’t even looking for.  And some associates are there to help you find what you specifically want or need- they are there for YOU. The latter takes patience, experience, and communication.

These differences in customer service and sales approaches can be identified in the telecom industry.  There are sales agents whose primary goal is to sell you services and/or products- that’s it. They will not likely take into consideration precisely what you need and want for your business. They would also like to close a sell with you as quickly as possible, not searching for specific products and packages complimentary to your needs at the lowest pricing available. The lower the price the lower their sales commission; basically, their goal versus your goal! Their job depends on selling you something you don’t need. They don’t stand to make as much money helping you in the future either- you may never talk to them again. Another common trait among sales agents with superficial goals is a lack of experience. Anybody with experience knows the customer must be the focus, at first contact and all through the sales process into the future as well.

NWMAP has been in the Unified Communications and Telecom industry for numerous years, but they still consider themselves customer service experts first and foremost. Lennie Green, a current Master Agent for NWMAP states: “My success comes from helping my customers be successful.”