Telecom in the News: April 2012

NWMAP likes to review the top Telecom news stories for each month. This is what was happening in March and April.

March wrapped up the Channel Partners Conference and Expo in Las Vegas. For a complete review: https://nwmap.com/2012-channel-partners-vegas-telecom-conference-and-expo-review

Other news:

Communications network provider MegaPath Corp.’s aggressive Ethernet over Copper buildout has put the carrier among the nation’s largest providers of EoC service.

In the past year, MegaPath has aggressively expanded its EoC footprint. In September, it announced it would provide service nationwide.

 Read more: MegaPath among largest Ethernet over Copper players – FierceTelecom http://www.fiercetelecom.com/story/megapath-among-largest-ethernet-over-copper-players/2012-04-17#ixzz1soNqkrlT

Windstream is offering new disastor recovery service. The drive here is about unburdening a business from having to build their own disaster recovery capabilities themselves. By handing these processes to Windstream, they can replicate and recover critical servers and data center infrastructure in the cloud at a lower cost.

Integra Telecom is adding another page to its growing medium-to-large business service cookbook by launching a new set of optical wavelength services. Targeted at large enterprises, health care, and financial service companies, the new service provides metro-area and long-haul private networking for a set of customers that want high-bandwidth, dedicated network transport between their locations. Delivered over Integra’s DWDM-based fiber network, the focus is on providing customers flexibility and choice. They get the service with either a TDM or Ethernet interface in increments of 1 Gbps, 2.5 Gbps, or 10 Gbps.

 
In April, EarthLink Business will unveil IT services for smaller, single locations. The provider has offered an enterprise version but wanted to target other organization sizes as well.
 
Cloud computing and services is all the buzz. Cloud computing service delivery has a strong business case that includes cost reduction, service acceleration, and improved service delivery quality and reliability. Before developing the business case, however, it is necessary to define cloud services because the term cloud has been overused.

Selling Hosted VoIP

Part 2 of a Hosted VoIP informative series: Hosted VoIP is a hot and efficient service for businesses in 2011 and the future (read more: https://nwmap.com/how-hosted-voip-works). On the flip-side, NWMAP wants to also benefit Telecom Agents with selling this useful Telecom technology. When Agents know how to sell the best services for each individual client, then everybody is happy. Let’s get started…

Getting to know your product is key. The link noted above will assist you with some basics. In addition, we’ll explain some of the many features Hosted VoIP provides: 911 support, Auto attendant, call forwarding, call logs, Click-to-dial from Outlook, browser toolbar, and web pages, Conferencing, Custom holds, custom rings, free on-net calling, Group directory, Hunt groups, Remote call control, Selective call acceptance, 3-way calling, Toll-free numbers, voicemail to email, and much more.

Steps for selling Telecom:

  1. Learn about the products you are selling any way you can. NWMAP Master Agents give you the tools, as well as newsletters and updates on our facebook page.
  2. Identify target clientele
  3. use your time with customers to explain how Hosted VoIP fits their business needs, help solve problems for them, and contribute to productivity and bottom line improvements.
  4. Have a Hosted VoIP carrier on hand for demonstrations
  5. Create a proposal with assistance from your VoIP carrier
  6. Meet an additional time with your prospected client for any questions
  7. Close the deal
  8. Be involved as much as you’d like 
  9. Encourage your clients to take advantage of carrier’s end-user training.
  10. Hope this helps and good luck

To learn about becoming a NWMAP Telecom Agent click here: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php