As businesses are realizing they can buy more and better Telecom services for less, hosted VoIP services are becoming part of those solutions offered. People are discovering “The Cloud” and as a result, requests for hosted VoIP are substantially increasing. Making the leap to hosted VoIP, providers and Agents have to learn about this new technology. This post will be the first of a 3-part series on Hosted VoIP with the goal of being helpful for both buyers and sellers.
What it is:Hosted VoIP is a service billed to the customer monthly. It’s powered from a provider’s network operations center and monitored by technical engineers. Users can lease phones, purchase some, or use existing and compatible gear.
Advantages:
- No need for expensive service techs, It’s all taken care of for clients.
- If the customer’s office connectivity goes down, inbound calls still reach the phones and voice mails or can be sent through alternate routes.
- Long distance and toll-free plans as well as software upgrades.
- Hosted VoIP prioritizes voice, video, and data traffic to ensure quality of service.
Who is suited for this service?: Multi-location companies, Companies with phones from more than one vendor, businesses with off-site and traveling employees, Enterpises in need of disaster recovery and fail-over back-up, Customers in need of updated technology in general.
Interested in this service for your business? Contact us: https://nwmap.com/contact-us
Interested in selling Telecom services and products? Contact us: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php
