NWMAP Telecom Offers Voicewalker

NEW: Voicewalker Hosted VoIP

 Communication is a way of life for businesses both small and large so it is imperative the right fit and best choice is made available.

 NWMAP is now offering Voicewalker,  superb communication without breaking the bank: Voicewalker provides Hosted PBX Service and Trunk Replacement Service through Digital Voice Advantage suite of Voice over IP products. 

 When companies are in need of better or additional communication systems, NWMAP always works with them to provide a best fit solution and easy transitions without extra costs.

For more details contact: info@nwmap.com or https://nwmap.com/contact-us

 

 

Selecting a Hosted VoIP Provider

For businesses considering Hosted VoIP service, a few things must be done prior to selecting one. You’ll need to do some research, but we’ve provided a quick guide to assist you and make this initial step easier.

  • When doing your research, find service providers who have ample experience- 10+ years is sufficient.
  • Find out what is important to the provider/ Agents. If you go directly through a provider/carrier, then everything will be biased, often the sales agents don’t have much experience, and they are out to sell you (mostly what is good for them). A Telecom Broker/Agency such as NWMAP believes customer service is most important.
  • Access and network: Does your Agent or provider have access to multiple Hosted VoIP providers? And networks? This will enable them to have an unbiased professional opinion about the best Telecom technology for your business. This is a huge advantage that a single carrier can not provide.
  • What kind of support does the Agent have from the providers or extend to end-users? Obviously the benefit of Hosted VoIP is to not pay a phone repair guy $100/ hour. You want great support, from installation to training to solutions.
  •  Look for guarantees, disaster recovery, QoS (quality of service) and auto-failover protection. 

If you have additional questions that need to be answered, contact us: https://nwmap.com/contact-us

If you missed the first 2 parts of this informational multi-part blogs series on Hosted VoIP, click here:  https://nwmap.com/how-hosted-voip-works (part1) and https://nwmap.com/selling-hosted-voip (part 2)

More info on selecting VoIP: http://www.voipforbusiness.biz/business-voip-articles/office-telephone-systems-help-picking-out-the-ideal-system-to-your-requirements.html

How Hosted VoIP Works

As businesses are realizing they can buy more and better Telecom services for less, hosted VoIP services are becoming part of those solutions offered. People are discovering “The Cloud” and as a result, requests for hosted VoIP are substantially increasing. Making the leap to hosted VoIP,  providers and Agents have to learn about this new technology. This post will be the first of a 3-part series on Hosted VoIP with the goal of being helpful for both buyers and sellers.

What it is:Hosted VoIP is a service billed to the customer monthly. It’s powered from a provider’s network operations center and monitored by technical engineers. Users can lease phones, purchase some, or use existing and compatible gear.

Advantages: 

  • No need for expensive service techs, It’s all taken care of for clients.
  • If the customer’s office connectivity goes down, inbound calls still reach the phones and voice mails or can be sent through alternate routes.
  • Long distance and toll-free plans as well as software upgrades.
  • Hosted VoIP prioritizes voice, video, and data traffic to ensure quality of service.

Who is suited for this service?: Multi-location companies, Companies with phones from more than one vendor, businesses with off-site and traveling employees, Enterpises in need of disaster recovery and fail-over back-up, Customers in need of updated technology in general.

Interested in this service for your business? Contact us: https://nwmap.com/contact-us

Interested in selling Telecom services and products? Contact us: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php 

Integration of SIP Trunking in 2011

As SIP Trunking technology becomes more widely accepted and utilized in businesses (all sizes) and mobile communications,  the implementation will be boosted this year. Clients want to know what SIP Trunking is and what it will do for their business.

What is SIP Trunking?  (Session Initiation Protocol) connection is a service that connects a company’s PBX to the existing telephone system infrastructure (PSTN) via Internet using the SIP VoIP standard. It’s an efficient type of VoIP that many companies are using to lower their Telecom costs.

What are the BENEFITS for my company? SIP Trunking can be seamlessly integrated into existing systems. Not only that, but it saves you money, fairly quickly upon your initial modest investment. Most companies see a return on investment in as little as 3-6 months. Traditional local and long distance charges decrease dramatically because the call travels mostly over the IP network. Bundles of physical wires are replaced with PSTN connectivity via a SIP trunking service provider on the Internet.  Also, if your company has multiple offices, SIP Trunking technology makes better use of your connectivity. Basically, it makes sense from both the economic standpoint and the business aspect as well.

NWMAP is a reputable Master Agency with over 20 years experience. We offer a variety of SIP Trunking technologies at the best cost for our clients. We really know our Telecom vendors enabling our clients to have choices in services and methods to save money.