Part 2 of a Hosted VoIP informative series: Hosted VoIP is a hot and efficient service for businesses in 2011 and the future (read more: https://nwmap.com/how-hosted-voip-works). On the flip-side, NWMAP wants to also benefit Telecom Agents with selling this useful Telecom technology. When Agents know how to sell the best services for each individual client, then everybody is happy. Let’s get started…

Getting to know your product is key. The link noted above will assist you with some basics. In addition, we’ll explain some of the many features Hosted VoIP provides: 911 support, Auto attendant, call forwarding, call logs, Click-to-dial from Outlook, browser toolbar, and web pages, Conferencing, Custom holds, custom rings, free on-net calling, Group directory, Hunt groups, Remote call control, Selective call acceptance, 3-way calling, Toll-free numbers, voicemail to email, and much more.

Steps for selling Telecom:

  1. Learn about the products you are selling any way you can. NWMAP Master Agents give you the tools, as well as newsletters and updates on our facebook page.
  2. Identify target clientele
  3. use your time with customers to explain how Hosted VoIP fits their business needs, help solve problems for them, and contribute to productivity and bottom line improvements.
  4. Have a Hosted VoIP carrier on hand for demonstrations
  5. Create a proposal with assistance from your VoIP carrier
  6. Meet an additional time with your prospected client for any questions
  7. Close the deal
  8. Be involved as much as you’d like 
  9. Encourage your clients to take advantage of carrier’s end-user training.
  10. Hope this helps and good luck

To learn about becoming a NWMAP Telecom Agent click here: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php