Selling Hosted VoIP

Part 2 of a Hosted VoIP informative series: Hosted VoIP is a hot and efficient service for businesses in 2011 and the future (read more: https://nwmap.com/how-hosted-voip-works). On the flip-side, NWMAP wants to also benefit Telecom Agents with selling this useful Telecom technology. When Agents know how to sell the best services for each individual client, then everybody is happy. Let’s get started…

Getting to know your product is key. The link noted above will assist you with some basics. In addition, we’ll explain some of the many features Hosted VoIP provides: 911 support, Auto attendant, call forwarding, call logs, Click-to-dial from Outlook, browser toolbar, and web pages, Conferencing, Custom holds, custom rings, free on-net calling, Group directory, Hunt groups, Remote call control, Selective call acceptance, 3-way calling, Toll-free numbers, voicemail to email, and much more.

Steps for selling Telecom:

  1. Learn about the products you are selling any way you can. NWMAP Master Agents give you the tools, as well as newsletters and updates on our facebook page.
  2. Identify target clientele
  3. use your time with customers to explain how Hosted VoIP fits their business needs, help solve problems for them, and contribute to productivity and bottom line improvements.
  4. Have a Hosted VoIP carrier on hand for demonstrations
  5. Create a proposal with assistance from your VoIP carrier
  6. Meet an additional time with your prospected client for any questions
  7. Close the deal
  8. Be involved as much as you’d like 
  9. Encourage your clients to take advantage of carrier’s end-user training.
  10. Hope this helps and good luck

To learn about becoming a NWMAP Telecom Agent click here: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php

NWMAP Features: Integra Telecom

Integra Telecom is recognized as one of the fastest growing private companies in America and for good reason.  The qualities that make Integra Telecom unbeatable are reliability, responsiveness, and locally based services.

And there’s more… The Portland, OR based company, offers its own network, including local dial tone, domestic and international long distance, high-speed Internet and data services, voice messaging, and numerous other services designed to support the communication needs of businesses in eleven states.

 A closer look…Some of the products and services that afford Integra Telecom such high remarks are their MPLS Flex, a technique used to connect data networks and to carry digital voice and high-speed data on a single connection. This technology is designed for companies with increasing needs to divert and route traffic around link failures, congestion, and bottlenecks. Superior technology and lowers your overall bandwidth costs.

Also…Integra Telecom’s Ethernet Solutions Metro E IP, Broadband Bundle package (business phone line systems and Internet services  combined in one hassle-free package, and their most recent debut, SIP Solutions which combines multiple voice and data options on a single connection, outstanding bandwidth allocation with high bandwidth options, and includes SIP trunking to a certified IP-PBX. Their products and services are designed to be easily integrated with existing systems.

NWMAP has been proud to partner with them over the years and share their priorities, such as customer care and offering quality services and products. Please visit http://www.integratelecom.com/about/ or contact an Agent at NWMAP for more information: http://www.nwmap.com/contact-forms/request-a-quote.php

Sources: https://nwmap.com/telecom-solutions-sip-mpls-and-ethernet

http://www.telecomramblings.com/newswire/2010/09/integra-telecom-named-one-of-america%E2%80%99s-5000-fastestgrowing-private-companies-by-inc-magazine/

Best Telecom Providers

NWMAP (NW Master Agent Program) is partnered with over 40 Telecom vendors. This gives our Agents a variety of options to shop for the right fit products and services for small to large business clients. How do we decide what vendors to work with to give a business the best service? Having the variety is helpful so we can do all the shopping around for our clients, but being able to rely on consistent performance and quality of products offered by each vendor is also necessary.

Here’s why we’ve chosen our vendors, because who you buy from can be just as important as what you buy:

Service and Support: Having a positive working relationship with the vendor and help us make quick fixes. Must be easy to do business with.

Channel friendly: Offer a variety and quality services. Communicate efficiently with us: promotions/deals for clients and program changes.

Products: Product reliability, not having to frequently fix their products. Offer a variety of products fairly priced.

Innovation: Updated and new products to assist our clients with the future growth of their business.

With all the Telecom carriers available, many businesses find the search exhausting.  NWMAP recognizes the challenges that businesses need to meet; from growth to managing and lowering overall Telecom costs. NWMAP has over 20 years of knowledge and experience with Telecom Vendors.

Please visit our carriers link here and check our our “Preferred Suppliers” list: https://nwmap.com/carriers

Effective Telecom Strategies

The executive decision makers for a business want to meet the needs of customers who want more for less. However, they need to be able to compete within their own industry, which they assume requires spending more to get more. Concerning technology, and especially Telecom, this doesn’t have to be true. The IT department creates strategies that enable a business to implement additional and/or newer Technology within budget. 

How to Recognize a great Telecom Strategy:  

  • Value: The value of Telecom is virtually priceless. It is excellent, and necessary, for growth and competition. Allocating resources to the capabilities that will give you the most substantial return on your investment is the best choice obviously.  You need to know what value it brings 3 months from now, 6 months from now, etc. Executives must realize the return on investment is not likely to be seen for at least 3 months, but a good strategy should specify when the payoff will be noticeable. 
  • Benefit: All those involved with the strategy should be accountable for delivering on time and on budget. If you are adding to or updating your Telecom technology, you must consider a Telecom Broker. Telecom Brokers specialize in working with all departments to see the whole process through, from start to finish, on time and on budget. They also maintain the system and troubleshoot when necessary. When time and funding is limited, Telecom Brokers are an essential ingredient.
  • Efficiency: Consider the ongoing operational costs into your strategy. Limiting available IT resources will stifle progress and creativity, whereas seeking value in what you want or need is best. Simplifying and consolidating your Telecom technologies is recommended. Again, consulting a Telecom Broker to manage your vendors will save you time and money. 
  • Future: Technology is a crucial aspect in the future of any business. How important it is to you is reflected in the resources you are willing to allocate on your Telecom strategies. An ideal balance exists between meeting functional needs and changes in the future. Many products and services in Telecom are designed to do exactly that.   

Receive a free quote from a Telecom Broker today: http://www.nwmap.com/contact-forms/request-a-quote.php

To learn about opportunities as a partner and Telecom Agent for NWMAP, please visit: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php