Approaching the Topic of Sales Approaches

Businesses know more than ever today, thanks to the Internet. They know what their problems are and often times the solutions as well. Then the right sales agent comes to the rescue, but is this the only way to sell? Shouldn’t you be one step ahead of your clients with your sales approach. Most businesses are learning to be- with new services, innovative products, businesses are trying to anticipate their customers’ needs before it comes to their attention. Bet you didn’t know you needed an iPad, but now you can’t imagine not using it. How about mobile access to the Internet? As consumers, we had no idea we needed these products and services and now they’re practically a necessity.

Elite sales professionals report they don’t just sell more effectively—they sell differently. Perhaps one step ahead. There’s the thought that improving one’s sales strategies boost sales, but changing the way they sell altogether is often the key to higher performance.

  • Engage customers much earlier, well before customers fully understand their own needs. Sometimes this requires finding their problems before they can define it.
  • Discover a personal outcome for the buyer as well.  People still buy based on personal decisions.
  • More creativity is needed for solutions- get creative and think of things your customer hasn’t.  This also involves knowing your product well and asking questions.

NW MAP has the tools to help you be a successful Telecommunications Agent. Contact us today: https://nwmap.com/contact-us/become-an-agent

 

(Telecommunications) Agents and The Cloud

Recent media has everyone from small business owners to telecom agents, talking about cloud computing. What does it mean for everyone? Certainly we’re becoming more aware of the advantages and disadvantages thus far. Agents who are looking to provide solutions for clients, and add one more option to their portfolio, might find the cloud useful. IT and others are always concerned about the cloud and security. Security is one of those issues in any area that as advances are made in technology, so are the security boundaries stretched as well both those trying to protect and those trying to invade.

The most important factor in agents working with the cloud is being knowledgeable about it. There are many things to learn, especially concerning where the cloud fits into various types of businesses and clients’ needs. Basically, agents need to be smart about it because the cloud can be a selling advantage. Agents must be familiar with the questions clients are asking- relieving fear and doubts and instilling information and knowledge instead. Some clients won’t even know what questions to ask or where to start so agents can use this opportunity to begin a conversation about the cloud to prospective clients.

What the agent should find, and may already realize, is the cloud should be utilized for businesses and clients that will truly benefit for it. Provide answers and info as objective as possible, giving clients a chance to get informed without sales pressure.

If you want to learn how cloud technology can work for your business please inquire: https://nwmap.com/contact-us or become a telecom agent now: https://nwmap.com/contact-us/become-an-agent

More sources:

Intelysis: http://www.telecomchannelblog.com/spending-time-vs-spending-money-on-marketing-for-telecom-agents/

http://www.fiercetelecom.com/story/defining-cloud-computing-services-benefits-and-caveats/2012-03-12

http://www.infoworld.com/d/cloud-computing/cloud-based-office-tools-right-you-196390

http://www.infoworld.com/d/cloud-computing/your-corporate-data-needs-be-in-the-public-cloud-starting-now-196475

 

 

 

 

 

Selling Telecom Technology

Addressing the usual concerns business decision makers have about employing new technology can assist with getting a Telecom Agent’s foot in the door. At NWMAP we put the customer first and we have to be on their side through the whole process; from giving free quotes, bill reviews, and helpful suggestions to implementing the services and products.

Some of these concerns range from acceptance of new technology among employees, cost and extra expenses, confusion, bombarded with too much info, actual convenience and payoff of new technology. For many business owners, everything seems risky in this economy. They are literally trusting their business to you as an agent of Telecom. Technology is not meant to add confusion or anxiety, but rather to aid a business and its people in being efficient, productive, and excited to utilize new tools. The focus must be on their specific needs.

With all the latest technology and affordability we’ve seen in the Telecom industry over the last several years, businesses have the ability to run optimally and competitively. Comprehensive training is also an essential component in making new technological transitions convenient for everyone involved. It is important that people view available Telecom technology as a tool of convenience, not burden in any way, including and especially financially. In essence, this is a job for Telecom agents. Know your products and present it as a cost-saving, convenient way of doing business applicable to everyone and every business.

Become a Telecom Agent at NWMAP:  https://nwmap.com/contact-us/become-an-agent

Selling Hosted VoIP

Part 2 of a Hosted VoIP informative series: Hosted VoIP is a hot and efficient service for businesses in 2011 and the future (read more: https://nwmap.com/how-hosted-voip-works). On the flip-side, NWMAP wants to also benefit Telecom Agents with selling this useful Telecom technology. When Agents know how to sell the best services for each individual client, then everybody is happy. Let’s get started…

Getting to know your product is key. The link noted above will assist you with some basics. In addition, we’ll explain some of the many features Hosted VoIP provides: 911 support, Auto attendant, call forwarding, call logs, Click-to-dial from Outlook, browser toolbar, and web pages, Conferencing, Custom holds, custom rings, free on-net calling, Group directory, Hunt groups, Remote call control, Selective call acceptance, 3-way calling, Toll-free numbers, voicemail to email, and much more.

Steps for selling Telecom:

  1. Learn about the products you are selling any way you can. NWMAP Master Agents give you the tools, as well as newsletters and updates on our facebook page.
  2. Identify target clientele
  3. use your time with customers to explain how Hosted VoIP fits their business needs, help solve problems for them, and contribute to productivity and bottom line improvements.
  4. Have a Hosted VoIP carrier on hand for demonstrations
  5. Create a proposal with assistance from your VoIP carrier
  6. Meet an additional time with your prospected client for any questions
  7. Close the deal
  8. Be involved as much as you’d like 
  9. Encourage your clients to take advantage of carrier’s end-user training.
  10. Hope this helps and good luck

To learn about becoming a NWMAP Telecom Agent click here: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php