Business Savvy: “Invest In Your Customers More Than Your Brand”

Harvard Business Review had an article recently about this and I felt the need to post something here at NW MAP about it as well. We’ve always tailored our telecom to meet the specific needs of our clients. We have over 40 carriers we represent… to specifically find matches based on our clients’ needs rather than what we should be selling, what we have to sell, or a specific brand. While this isn’t exactly how Amazon does it (the company featured in the Harvard article), it is based on the same mentality.

Amazon allows both good and bad reviews to be posted on anything they sell. You may think bad reviews or posts would be harmful for business, but on the contrary. Jeff Bezos of Amazon says it helps his customers navigate their way to the products they will really benefit from, really want, and be satisfied with their purchase. It’s no secret that there are an abundance of Telecom carriers available, but what we always strive for, and our greatest asset, is helping and listening to our clients so they get exactly what they want and they’re happy! We don’t have to sell a certain product from a certain company. All we have to do is help our clients and focus on them.

My favorite quote in this article, “Close the deal by being openly helpful and helpfully open, not by “selling better.” ” Jeff Bezos, Amazon.

Full article: http://blogs.hbr.org/schrage/2013/02/invest-in-your-customers-more-than-your-brand.html

What NW MAP Telecom Can Do For Sales Agents Who Want to Earn Cash

At NW Master Agent Program we take care of our clients, we build long-term relationships and it has everything to do with how we do business. But on the flip-side, we take care of our Telecom Agents, giving them tools they need throughout the process.

  1. Money- Earning cash is the name of the game, but our sales process works for you on your terms. There are carrier promos and incentives, which are an excellent way to earn cash up front. NW MAP Telecom works with over 40 Telecom carriers (best in the business) so there are ample opportunities for you to gain some extra cash quickly. Of course there is the residual income, which works nicely for you over time.
  2. No Ties- Since we work with over 40 carriers in the Telecom business, you have no ties to sell a certain product or push certain services on your clients. We don’t reward you based only on selling a certain carrier’s product. We want our clients to benefit from services and products that fit them specifically so there are no ties to any particular telecom company.
  3. Worth selling- NW MAP is led by industry experts in the Telecom field. They are consistently updating their knowledge base, offering unique services you can’t with other agent programs, and offering quality and variety. Recently NW MAP added to their services some unique selling opportunities. Find out more: https://nwmap.com/contact-us
  4. #1- yes, I realize this is literally number four on the list, but this is more of a reminder. The customer comes first. NWMAP does everything to set you up to take care of our/your clients. If you are taken care of then the clients are taken care of. We strive for a win-win process.

How to become an Agent: https://nwmap.com/contact-us/become-an-agent

What Our Clients are Saying about NW Map Telecom

Recently NW Map received wonderful feedback- just one more affirmation that we are providing top service in the Telecom Broker industry.

“Over the past year we have turned up or moved 3 sites and I wanted to take a moment to thank your entire team for their hard work and dedication to completing the task at hand, and owning that task until the (sometimes bitter) end…they have been courteous, professional, knowledgeable in their field, and have striven to produce results and be conducive to changes on the fly, even when everything is not ideal to begin with. Our service is as stable as ever, and I have a good confident feeling that if I have issues NW Map is there to help. 

Bravo!

 I also would like to thank Lennie Green with NW Map, he has been a very valuable resource to us and has worked hand in hand with our company to ensure smooth services status and trouble resolution, and has been instrumental in bridging the communications gap between WAN techs and IT Management like myself. While I don’t always have all the smaller pieces of info, they are very good about answering all my questions and making sure I am satisfied with the level of service and support I am receiving. I hope Lennie Green continues to be an exemplary resource.”

NW Map thanks you and we are more than pleased to know we provided great telecom service!

 

 

 

NWMAP Telecom on Twitter

Recently NWMAP Telecom has made to it to Twitter. We are trying to stay connected to our many Telecom carriers, perhaps additional carriers, and friends and contacts in the business. Want to show your support and follow us? Lennie@nwmaptelecom

Lennie is bringing a positive and informational perspective on Twitter, hoping to inspire those who need inspiring on a Monday morning and keep information flowing to your fingertips when you need info concerning business and telecom.

Just a reminder, if you’d like to stay in touch, Lennie Green of NWMAP is also on Linkedin…and NWMAP is on facebook (nwmaptelecom) as well.

 

RIO Networks 2012 Datacenter

 

An Article posted Feb 22, 2012 by Analyst, Rick Kurtzbein reviews RIO’s new Datacenter’s benefits including the datacenter’s cooling infrastructure, impressive square footage, being on the grid with 3MW power, diverse fiber paths, enhanced systems (including security), and information about the many benefits resulting from the new datacenter’s location on tribal grounds of the Cow Creek Band of Umpqua Tribe of Indians. Being on tribal grounds offers benefits to RIO as well as their customers; including mild climate and favorable geographical location for great service, reliability, and disaster recovery.

 

The write-up boasts the anticipation of this Datacenter’s expected opening in Roseburg, Oregon the later part of 2012. It also reviews RIO’s history and the attributes of the company.

More info on RIO Networks, please contact Lennie Green at info@nwmap.com