Telecom Agents and The Cloud

Cloud technology was one of the most talked about trends in 2013. Even so, there are businesses questioning whether this technology is the right fit for them. As an agent, this is an opportunity to open up a dialogue, talk to clients about their existing business systems, phone lines, Internet, marketing campaigns, and their strategies for the upcoming year. Introduce new ideas they may not be taking advantage of such as video conferencing. When businesses begin thinking about the Cloud it typically means they are looking to advance their business to the next level and/or they’re trying to save money. All of which a Telecom Agent can assist with.

Agents need to know how a business can advance or update current systems. Sometimes the Cloud fits and other times perhaps not.

The Cloud and the agent:

  • Reach out to carriers for Cloud info, attend workshops, get knowledgeable so you have the answers for your clients.
  • Stay up-to-date on ALL services and products.
  • Cloud capabilities are ever-changing so identify new strategies that fit specific clients and businesses. Some new areas in which Cloud is being integrated into is healthcare and non-profits, for example.
  • There are a lot of benefits with the Cloud, such as flexibility, cost savings, and choices. While businesses may know this already, translating those benefits into something tangible for IT/Managers and business owners to grasp is key. Obviously cost savings and more services available are the top two on the list.
  • Stay in contact with existing clients. Find out what’s holding those customers back from updating.
  • Talk about security services offered for the Cloud. Many NWMAP carriers, such as Integra Telecom, offer these.

Let’s make a commitment to elevate businesses in the New Year!

Happy New Year from your NWMAP Team!

 

 

NW MAP Offers Unique Marketing Tools. Harness The Power of Cloud Technology

NW MAP Telecom is in the business of providing solutions for our clients. With Cloud technology and a little innovation we have more options than ever. How about easy and efficient marketing tools perfect for small  businesses, administrators, marketers, and a variety of businesses such as restaurants, retail stores, organizations, schools, and TV/radio…just to name a few.

One portal, one campaign, connecting and contacting on numerous mobile and social avenues:

  • Multi-channel communications; Mobile text, IM, email, blogs,  and social networks.
  • Mobile Marketing; Advertising with Mobile Keywords. Get the news out about your business with a mobile distribution list, services, build your database, offer coupons on customers’ phones, and announcements.
  • Multi- channel software provides businesses with specific ways to reach their target audience.

Easy and affordable technology- that’s the benefit and power of utilizing cloud technology. Specific, on-target marketing to reach your audience.

NW MAP also has opportunities for Sales Agents to invite businesses to take advantage of Cloud marketing. Earn money too: https://nwmap.com/contact-us/become-an-agent

Contact us about this innovative product: https://nwmap.com/contact-us

Hold Time Music and Marketing; Local On-Hold Messaging for Northwest Customers.

Why is it that most on-hold marketing companies are in New York or Florida?  At NW Map, we’d much rather deal in person with our customers, so we’re delighted to recommend a local music on hold provider, Patrick at www.holdtimestudios.com.  Patrick runs a commercial studio in Portland, Oregon that only does on-hold messaging for customers all across the Northwest.

 Now, we all have heard good and bad marketing on hold, but Hold Time’s talent is in the writing… it’s quality, and for local customers Hold Time does in-person interviews for it’s new customers to make sure you get exactly what you want to market to your best callers: the one’s who are calling you.  You can hear some of their online samples here.  

 As a way to deliver their on-hold messaging service into your phone system, Hold Time provides equipment to small phone systems, 2 line Panasonic and ATT models, or large business class systems as well. 

 We thought that with equipment and professional writing with studio voiceovers, it might cost as much as a radio ad… but Hold Time says their average customer pays about $60 a month when they change the message during the year.  Hey, NW Map can probably save you triple that on your phone bill… so use some of our savings to promote your business on hold with Hold Time Music.