Integra Telecom Launches New Ethernet Services

Integra Telecom, a leading Telecommunications provider, now offers two new Ethernet Services: E-line Ethernet Private Line (EPL) and Ethernet Virtual Private Line (EVPL). This will only add to already extensive fiber network- best among competitor’s in the West. Integra’s Chief Executive Officer, Tom Casey announced, ” Integra has been serving more larger-sized businesses in recent years and we want businesses of all sizes in our service territory to know that we have a network and a product set that can meet their most demanding telecom needs.”

What does this mean? This service enables enterprise customers to extend their LAN to a WAN, connecting their locations together and enabling cloud-based services. Great news for companies with a demand for Ethernet services that support cloud and managed services.  

years of experience, knowledge, cost savings, and superior customer care.with their, being one of them. The benefits of working with an Agent at NWMAP is apparent Telecom Integra Carriers, Telecom can bundle our certified Ethernet services with their products in order to meet the needs of variety of enterprises.NW Master Agent Program (NWMAP) has partnered with over 40 IntegraCarriers served by

For more information on Integra’s Ethernet Services: https://nwmap.com/contact-us

 
 

 

 

 

 
 

 

 

Acheive Better Customer Service With a Personalized Telecom Package

Nearing the end of 2010, we are reminded of all the businesses that failed during this recession. From these lessons should come the realization one notable factor will set you apart from the ones that have failed. Customer service. Customers want efficient, courteous, personalized, and hassle-free service. They can get your service or product from your competitors, but if you provide better service, they will go where they are appreciated. With all the competition in today’s industries, the ONLY factor setting you apart is great customer service.  

How do you acheive outstanding customer service?

  • Understand your customer’s preferences
  • look for opportunities to make your customers feel significant
  • form relationships an partnerships
  • set a high customer service standard
  • provide the tools for your employees; a personalized Unified Communications plan 

Let’s take a look at the last tip on the list; personalized Unified Communications plan. Why is this so relevant? Suppose you have employees who travel, upper level management spends significant time in conference calls, and you need to filter and prioritize incoming messages.  Features like videoconferencing calls have proven to cut down on travel costs, instant messaging and VoIP can cut down on phone bills, and business Ethernet can prioritize incoming information. Creating a more productive environment enables employees to provide better customer service, and increase your bottom line. 

At NWMAP, Telecom Brokers listen to you and identify your specific needs. They have access to over 40 carriers and they do the searching for you- best package, lowest cost.