Business Savvy: “Invest In Your Customers More Than Your Brand”

Harvard Business Review had an article recently about this and I felt the need to post something here at NW MAP about it as well. We’ve always tailored our telecom to meet the specific needs of our clients. We have over 40 carriers we represent… to specifically find matches based on our clients’ needs rather than what we should be selling, what we have to sell, or a specific brand. While this isn’t exactly how Amazon does it (the company featured in the Harvard article), it is based on the same mentality.

Amazon allows both good and bad reviews to be posted on anything they sell. You may think bad reviews or posts would be harmful for business, but on the contrary. Jeff Bezos of Amazon says it helps his customers navigate their way to the products they will really benefit from, really want, and be satisfied with their purchase. It’s no secret that there are an abundance of Telecom carriers available, but what we always strive for, and our greatest asset, is helping and listening to our clients so they get exactly what they want and they’re happy! We don’t have to sell a certain product from a certain company. All we have to do is help our clients and focus on them.

My favorite quote in this article, “Close the deal by being openly helpful and helpfully open, not by “selling better.” ” Jeff Bezos, Amazon.

Full article: http://blogs.hbr.org/schrage/2013/02/invest-in-your-customers-more-than-your-brand.html

What NW MAP Telecom Can Do For Sales Agents Who Want to Earn Cash

At NW Master Agent Program we take care of our clients, we build long-term relationships and it has everything to do with how we do business. But on the flip-side, we take care of our Telecom Agents, giving them tools they need throughout the process.

  1. Money- Earning cash is the name of the game, but our sales process works for you on your terms. There are carrier promos and incentives, which are an excellent way to earn cash up front. NW MAP Telecom works with over 40 Telecom carriers (best in the business) so there are ample opportunities for you to gain some extra cash quickly. Of course there is the residual income, which works nicely for you over time.
  2. No Ties- Since we work with over 40 carriers in the Telecom business, you have no ties to sell a certain product or push certain services on your clients. We don’t reward you based only on selling a certain carrier’s product. We want our clients to benefit from services and products that fit them specifically so there are no ties to any particular telecom company.
  3. Worth selling- NW MAP is led by industry experts in the Telecom field. They are consistently updating their knowledge base, offering unique services you can’t with other agent programs, and offering quality and variety. Recently NW MAP added to their services some unique selling opportunities. Find out more: https://nwmap.com/contact-us
  4. #1- yes, I realize this is literally number four on the list, but this is more of a reminder. The customer comes first. NWMAP does everything to set you up to take care of our/your clients. If you are taken care of then the clients are taken care of. We strive for a win-win process.

How to become an Agent: https://nwmap.com/contact-us/become-an-agent

Key Aspects of Great Salesmanship

This being the last month in 2012, people are gearing up for the New Year, hence new goals and new resolutions. At NW MAP we’re often looking ahead in technology and what’s new in Telecom. This year has been focused on the Cloud and hosted services- making more things possible for more businesses. Do we have goals for selling these products and services? Well…yes and no. Our number one priority is our clients, always has been, always will be. So we’ll continue to do this in 2013.

Is there anything you or us can strive for this coming year? We’ve compiled a short list of key sales aspects that have hit high on lists for business, technology, and sales in general:

  1. Create value before claming any. If you sell, you’ll want to create relationships and establish value not only within your services, but also as a business…as a salesperson. At NWMAP we offer free bill reviews and service evaluations- we offer several no-charge services up front before anything else.
  2. Offer something specific. All types of businesses exist out there, and many have various and differing needs. If you want to get in the door, offer something specific to their needs.
  3. Make time. Time is a love-hate relationship for people in sales. Establishing relationships take time. Something you do now may benefit you 6 months from now. This also means taking time to grow- you can go to seminars, hit the books and take classes, groom yourself to be the best, organize your time wisely, and spend time social networking.

We hope to continue helping others and establishing relationships in the future. Happy holidays from the NWMAP team!

Contact us any time: https://nwmap.com/contact-us

Approaching the Topic of Sales Approaches

Businesses know more than ever today, thanks to the Internet. They know what their problems are and often times the solutions as well. Then the right sales agent comes to the rescue, but is this the only way to sell? Shouldn’t you be one step ahead of your clients with your sales approach. Most businesses are learning to be- with new services, innovative products, businesses are trying to anticipate their customers’ needs before it comes to their attention. Bet you didn’t know you needed an iPad, but now you can’t imagine not using it. How about mobile access to the Internet? As consumers, we had no idea we needed these products and services and now they’re practically a necessity.

Elite sales professionals report they don’t just sell more effectively—they sell differently. Perhaps one step ahead. There’s the thought that improving one’s sales strategies boost sales, but changing the way they sell altogether is often the key to higher performance.

  • Engage customers much earlier, well before customers fully understand their own needs. Sometimes this requires finding their problems before they can define it.
  • Discover a personal outcome for the buyer as well.  People still buy based on personal decisions.
  • More creativity is needed for solutions- get creative and think of things your customer hasn’t.  This also involves knowing your product well and asking questions.

NW MAP has the tools to help you be a successful Telecommunications Agent. Contact us today: https://nwmap.com/contact-us/become-an-agent