Cash In On Telecom Opportunities

ANYONE can cash in on the technology that has been unaffected by the struggling economy, otherwise known as Telecom (or Unified Communications). The industry has continued to grow, technology continues to emerge, and companies continue to spend money on their IT needs. In one report, Telecom has evolved from a “neat to have” technology to a “must have” technology. Another statistic shows 75% of a company’s technology is associated with some form of Telecom technology.

SIP trunking alone can save as much as half of a company’s cost on their communications bills.  It’s now commonplace for a company to have several mobile workers and employees on the go. The benefits for companies are endless, and the benefits for those who give a little extra time can earn a decent amount of cash. It’s obvious those that provide these sought after services and products will reap financial gains in an industry that sells itself so who can do this? As stated before, anyone! Suppose you received excellent service from the agents at NWMAP and your company benefited from it, well, even you would be an excellent candidate for selling something you believe in. Anyone can do it! NWMAP provides the tools for anyone interested in becoming a partner in selling Telecom and being a Telecom Agent as well.

Your first step in getting involved with a growing technology and earning some extra money is to contact NWMAP. Here is the link to get you started: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php This isn’t a gimmick, it’s an opportunity.

What’s New; Integra Telecom and XO Communications

NWMAP stays current with the new and cutting edge technology in our industry so we can save businesses money by getting them updated and more efficient systems.  Here’s what’s new that can work for you.

Integra Telecom Debuts SIP Solutions:

  • Combines multiple voice and data options on a single connection.
  • Outstanding bandwidth allocation with high bandwidth options up to 30mbps
  • Voice takes priority and includes SIP trunking to a certified IP-PBX with multiple compression options or regular line, trunk or ISDN PRI handoffs to any PBX.
  • Designed to integrate easily with Integra’s MPLS-based VPN Solutions.

XO Communications expands network coverage across Phoenix. NWMAP provides services in Phoenix and happily reports the expansion. In addition, they have introduced Ethernet- over-copper technology across it’s network in Phoenix in order to provide more scalable, high-speed Ethernet access over last-mile copper.

New technology is affordable and can often save businesses money. The latest technology is here, now businesses only need to realize the benefits, reduced and consolodated costs for these improvements. Follow the NWMAP blog for upcoming detailed information on new packages and services.

How To Attract The Next Generation Workforce To Your Business

IT leaders have known for years the value and benefit of efficient and new technologies for businesses.
  • Being able to share information, globally if necessary.
  • Improve customer service
  • Increase productivity
  • Cut costs in several departments
  • Reduce carbon footprint
  • Reduce absenteeism
  • Business runs more efficiently
  • Improve communications

An additional benefit is attracting the new generations in the workforce to your business. These employees are tech savvy and greatly appreciate new and efficient technology. They work well in groups, requiring the appropriate technology to keep them connected. Video conferencing, virtual teams, telecommuting, email/voicemail technologies, and wireless devices attract the next generation who have the capabilities to transform your business.

Implementing  a new system or new technologies can require employee training and ongoing assurance of company-wide acceptance. The benefit of attracting the next generation workforce is adding an addition to your company that embraces new technologies. It opens a door to opportunities for companies and employees with various work arrangements, whether employees travel or work from home occasionally.

The benefits far outweigh any hesitation a business may have about implementing new technology. Often times, businesses are astonished by the money they save. Telecom Brokers at NWMAP save their clients money by having access to over 40 carriers in the Telecom business, negotiating prices with those carriers, and searching for specific packages that benefit the client’s business specifically. New technology should always benefit a business.

Client Versus Sales

There is a sense of accomplishment of really doing what is right for the client versus having the burden of selling something that is not the best fit for the client. The focus is on one or the other in any typical company involving sales. We notice it when we shop at specific stores- some are there to sell you something…anything! They may talk you into products you aren’t even looking for.  And some associates are there to help you find what you specifically want or need- they are there for YOU. The latter takes patience, experience, and communication.

These differences in customer service and sales approaches can be identified in the telecom industry.  There are sales agents whose primary goal is to sell you services and/or products- that’s it. They will not likely take into consideration precisely what you need and want for your business. They would also like to close a sell with you as quickly as possible, not searching for specific products and packages complimentary to your needs at the lowest pricing available. The lower the price the lower their sales commission; basically, their goal versus your goal! Their job depends on selling you something you don’t need. They don’t stand to make as much money helping you in the future either- you may never talk to them again. Another common trait among sales agents with superficial goals is a lack of experience. Anybody with experience knows the customer must be the focus, at first contact and all through the sales process into the future as well.

NWMAP has been in the Unified Communications and Telecom industry for numerous years, but they still consider themselves customer service experts first and foremost. Lennie Green, a current Master Agent for NWMAP states: “My success comes from helping my customers be successful.”

Questions to Ask When Choosing a Telecom Broker

Outstanding  customer service is what a Telecom agency should be all about. Telecom Agents/Brokers can possess impressive telecommunications verbiage and tech speak, but experience and customer service dedication outweigh tech speak any day. It’s like judging a book by it’s cover- don’t be fooled. The telecom business is crawling with sales agents and each one wants to impress you with their spiel. How do you make a wise decision without being persuaded by a well-articulated tech spiel about products and/or services you don’t need?

Believe it or not, being aware about customer service practices and your expectations is more important than being tech savvy when choosing a  Telecommunications Broker. Another helpful tip; Choosing your Telecom Agency (MasterAgency) should be done prior to deciding on which Unified Communications/ Telecom Carriers you are interested in. Questions to ask yourself and a Telecom Broker:

  1. How much experience? How long has the Telecom Agency been in business and also how long have the Master Agents been working there?
  2. Are they concerned with providing a specific plan for YOUR business?
  3. When I have an issue, who will be there to answer my questions?
  4. In what part of the process is my Telecom Broker involved in?
  5. Do I have to pay for a quote from the Telecom Broker?

These questions will give you an optimal head start. Because there are so many consistently new Unified Communications products and services available to your business, the determining factors for where you take your business and who you trust comes down to experience and superb customer service.

NWMAP offers free quotes, customer service first promise, and agents with 20+ years experience individually.