Happy October! How are you winding down the last few months of 2018? Setting goals for a strong end to the year will set you up for a successful 2019, lets do it together!
HAPPY EARTH DAY! Got eFax?
April 22, 2015 is Earth Day. What originally began in 1970 is now celebrated globally in over 190 countries worldwide, with some recognizing Earth Week. The original Earth Day meeting held peaceful demonstrations in favor of environmental reform. Earth Day signifies the beginning of spring. It has been described as a way to bring awareness of the Earth renewed during this season of growth and how pure our earth is meant to be.
How can you get involved? Reduce your carbon footprint and learn about our eFax today! $7.95/ seat. .03 cents/min. or $15/ mo unlimited. The convenience of checking your email and not your fax machine is priceless. Save money, and your carbon footprint on no toner replacements, paper, or other fax machine related expenses. 
Ask us about it: https://nwmap.com/contact-us
DDoS: New Security Service by Integra
Integra already has an excellent security portfolio, but they just took it one giant leap forward…again. Leveraging Arbor Networks’ technology, Integra will provide fully managed, off-premises protection for its customers’ network infrastructure and online websites.
What’s DDoS? Distributed Denial of Service are attacks in service that affect business, productivity, reliability, and revenue.
Why does a business care? Most of us are aware that hackers are becoming quite sophisticated and attack any size business. These attacks can steal your identity/ information, flood your online flow disrupting business, and break past traditional firewalls.
How does this service help? Filters malicious traffic to allow for clean flow to come through.
THE KICKER!! Integra absorbs the malicious traffic so your Internet bandwidth is not effected.
What are the other benefits?
24/7 security and industry-leading services.
Choice of plans that specifically coincide with each business’ goals for optimal security.
Secures from all angles and in every aspect of business from email to filtering of online anomalies.
Channel Partners 2014 Expo
CHANNEL PARTNERS 2014 EXPO: An opportunity to grow, learn, and network presents itself every year at the Channel Partners Expo.
This year it will be hosted at the Las Vegas Venetian Resort Hotel & Casino. The Expo caters to those looking to meet business and clients’ needs- VAR’s, Agents, System Integrators, and Consultants.
Attend the Expo in Las Vegas from Wed. February 26th thru Fri February 28th.
Get psyched up about 2014! For more info, contact us: https://nwmap.com/contact-us
The Communication/ Technology Barrier
There are several types of communication errors and ways in which communication gets tricky between business representatives and customers, especially those in the technology industry and those wishing to learn about, purchase, and/or train with that technology. Ever worked in a business office/company and there was either new technology to implement or something broke down for the IT Department to handle? It’s an interesting conversation when non-technical people are communicating with technical types. In the Telecom industry communication must be a priority with our customers. At NWMAP we handle everything from inquiries on products and services to sales to implementing and training. We must be able to explain technology in laymen’s terms, but also understand clients and how they communicate their needs.
Here’s how we’ve successfully handled the barrier that often arises in communicating technology:
- We take a step by step approach. First understand the client and listen to what they are communicating.
- Never offend the customer’s intelligence. Simple is better of course, but not overly simplistic.
- Always acknowledge the customer’s points by repeating some of what they said or paraphrasing.
- Find out how your customer prefers to communicate. Some people prefer email over phone or vice versa.
- Make a straightforward plan together. We never add anything into the mix, like sales of products they won’t need or significantly benefit from.
- Always be available for questions. When it comes to technology, nothing will get communicated if the tech people are not available.