Effective Telecom Strategies

The executive decision makers for a business want to meet the needs of customers who want more for less. However, they need to be able to compete within their own industry, which they assume requires spending more to get more. Concerning technology, and especially Telecom, this doesn’t have to be true. The IT department creates strategies that enable a business to implement additional and/or newer Technology within budget. 

How to Recognize a great Telecom Strategy:  

  • Value: The value of Telecom is virtually priceless. It is excellent, and necessary, for growth and competition. Allocating resources to the capabilities that will give you the most substantial return on your investment is the best choice obviously.  You need to know what value it brings 3 months from now, 6 months from now, etc. Executives must realize the return on investment is not likely to be seen for at least 3 months, but a good strategy should specify when the payoff will be noticeable. 
  • Benefit: All those involved with the strategy should be accountable for delivering on time and on budget. If you are adding to or updating your Telecom technology, you must consider a Telecom Broker. Telecom Brokers specialize in working with all departments to see the whole process through, from start to finish, on time and on budget. They also maintain the system and troubleshoot when necessary. When time and funding is limited, Telecom Brokers are an essential ingredient.
  • Efficiency: Consider the ongoing operational costs into your strategy. Limiting available IT resources will stifle progress and creativity, whereas seeking value in what you want or need is best. Simplifying and consolidating your Telecom technologies is recommended. Again, consulting a Telecom Broker to manage your vendors will save you time and money. 
  • Future: Technology is a crucial aspect in the future of any business. How important it is to you is reflected in the resources you are willing to allocate on your Telecom strategies. An ideal balance exists between meeting functional needs and changes in the future. Many products and services in Telecom are designed to do exactly that.   

Receive a free quote from a Telecom Broker today: http://www.nwmap.com/contact-forms/request-a-quote.php

To learn about opportunities as a partner and Telecom Agent for NWMAP, please visit: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php

Questions to Ask When Choosing a Telecom Broker

Outstanding  customer service is what a Telecom agency should be all about. Telecom Agents/Brokers can possess impressive telecommunications verbiage and tech speak, but experience and customer service dedication outweigh tech speak any day. It’s like judging a book by it’s cover- don’t be fooled. The telecom business is crawling with sales agents and each one wants to impress you with their spiel. How do you make a wise decision without being persuaded by a well-articulated tech spiel about products and/or services you don’t need?

Believe it or not, being aware about customer service practices and your expectations is more important than being tech savvy when choosing a  Telecommunications Broker. Another helpful tip; Choosing your Telecom Agency (MasterAgency) should be done prior to deciding on which Unified Communications/ Telecom Carriers you are interested in. Questions to ask yourself and a Telecom Broker:

  1. How much experience? How long has the Telecom Agency been in business and also how long have the Master Agents been working there?
  2. Are they concerned with providing a specific plan for YOUR business?
  3. When I have an issue, who will be there to answer my questions?
  4. In what part of the process is my Telecom Broker involved in?
  5. Do I have to pay for a quote from the Telecom Broker?

These questions will give you an optimal head start. Because there are so many consistently new Unified Communications products and services available to your business, the determining factors for where you take your business and who you trust comes down to experience and superb customer service.

NWMAP offers free quotes, customer service first promise, and agents with 20+ years experience individually.