Approaching the Topic of Sales Approaches

Businesses know more than ever today, thanks to the Internet. They know what their problems are and often times the solutions as well. Then the right sales agent comes to the rescue, but is this the only way to sell? Shouldn’t you be one step ahead of your clients with your sales approach. Most businesses are learning to be- with new services, innovative products, businesses are trying to anticipate their customers’ needs before it comes to their attention. Bet you didn’t know you needed an iPad, but now you can’t imagine not using it. How about mobile access to the Internet? As consumers, we had no idea we needed these products and services and now they’re practically a necessity.

Elite sales professionals report they don’t just sell more effectively—they sell differently. Perhaps one step ahead. There’s the thought that improving one’s sales strategies boost sales, but changing the way they sell altogether is often the key to higher performance.

  • Engage customers much earlier, well before customers fully understand their own needs. Sometimes this requires finding their problems before they can define it.
  • Discover a personal outcome for the buyer as well.  People still buy based on personal decisions.
  • More creativity is needed for solutions- get creative and think of things your customer hasn’t.  This also involves knowing your product well and asking questions.

NW MAP has the tools to help you be a successful Telecommunications Agent. Contact us today: https://nwmap.com/contact-us/become-an-agent

 

Integra Telecom Promotions

Don’t forget about Integra Telecom’s promotion this March. There’s still time to take advantage of new pricing promotions.

Low promotional rates on Integra’s flagship 10M Ethernet Service, popular T1 combinations, and dedicated data T1s.

 Ethernet Service: Up to 16 voice sessions- $499 (36 mo term MRR).

Integrated Access Service (SIP Solutions) – ranging from T1 (1.5 Mbps for $299) to T4 (6.0 Mbps for $799)

 Each of the 10M Ethernet or Integrated Access Service promotions include Integra’s Feature Pack Plus, which includes features like Premium Voicemail, Call Waiting, Caller ID, 3-Way Calling, Call Forward, plus up to 50 DID numbers.

 Add-on packages are available as well: ValuePlan + ISP Package + Online Data Storage ranging from $49 to $89.

 Current Integra customers can boost their integrated access bandwidth with additional T1’s. Additional bonded T1 for $199

NWMAP Telecom is looking for Telecom Agents

If you’re currently in sales, looking to earn money, currently selling Telecom, NWMAP (Northwest Master Agent Program) is looking for you. How about adding more experience to your portfolio and more money in your pocket?

NWMAP is a Master Agency with decades of experience within our management and over 10 years in business. We have a list of over 40 carriers we deal with directly, which gives us a significant advantage for our agents and the ability to provide best fit service to clients. Your clients get the best rates, several choices, perfect solutions while you reoccurring revenue as well as carrier contests and promotions earned even faster. You have the ability to earn short and long-term.

NWMAP is here to help you succeed in this endeavor. We give you the tools. Pleas keep in mind, customer service is our priority. If you want to know more, please contact:

Outcome-based Selling for Telecom Agents

The new buzzword in sales is outcome-based selling; delivering an solution and outcome, not a product, not a brand. Outcome-based selling is “designed to identify and incorporate a client’s needs and dreams into a solution that benefits the buyer and seller” (Solution Revolution, Bruce Christian. Channel Vision Magazine, July-Aug, 2011). Businesses don’t want to spend money unless there is a desired outcome they are after.

In solution-based sales, the Telecom agent  is looking for the client’s motivation; something isn’t working, something needs to change, they need to meet various goals, etc. The Telecom agent is providing a means to the buyer’s end. This really puts an agent in the role of understanding their client 100%. This includes superior communication, asking appropriate questions and answering specific questions the buyer has, understanding the end goal, and measuring results.

In addition, NWMAP offers free quotes, suggestions, and bill reviews so this gives our agents a leg up in giving a client some proof that we have solutions, we can provide a desired outcome. NWMAP will do whatever we can for our clients, especially in the tough economic times when businesses are looking for results and a company they can trust.

Telecom Agents and Cloud Technology

Businesses are interested in the cloud and spending has increased in this market so is it possible to make some significant income selling cloud services? Yes and no. The good news is cloud technology isn’t going anywhere. It’s a fairly new discovery and interest for many businesses. Most businesses don’t know if they need it, they just need some solutions and cloud may be one of those. 

Telecom providers are working to make cloud services a valuable service for their agents and sales staff to sell. Market analysts predict the business cloud computing market will generate up to $150 billion in annual revenue by 2015. It will definitely be growing the next 5 years. Currently many businesses do not have a strategic plan that includes the cloud, but the agent’s job is to know whether it would be something that benefits them. Meaning, the cloud isn’t something to sell straight up, but rather a side note, a solution perhaps. Not every business will be on board with it so the idea is to present it as a solution or additional benefit if that’s the case. This all starts with asking the appropriate questions to businesses such as ‘What are you happy or unhappy with?’

It’s obvious “the cloud” will be presenting itself well into the future and the opportunities for Telecom agents are huge. The challenge for carriers is mastering the cloud technology and how it fits best within a business without too much interruption and added costs. Another challenge is generating consistent revenue based on selling the cloud. The kinks will be worked out in the near future because cloud services aren’t going anywhere.

Reality: We’re not selling clouds here so the reality is it takes nearly a year before selling cloud services can really become profitable in Telecom sales revenue. Recurring revenue for agents is not as easy right now, but this technology will only expand in the future making it possible for the money to be there eventually. When discussing the cloud to clients, keep the focus on business benefits rather than solely the technology.

How to become a Telecom Agent: https://nwmap.com/contact-us/become-an-agent