Selling Telecom Technology

Addressing the usual concerns business decision makers have about employing new technology can assist with getting a Telecom Agent’s foot in the door. At NWMAP we put the customer first and we have to be on their side through the whole process; from giving free quotes, bill reviews, and helpful suggestions to implementing the services and products.

Some of these concerns range from acceptance of new technology among employees, cost and extra expenses, confusion, bombarded with too much info, actual convenience and payoff of new technology. For many business owners, everything seems risky in this economy. They are literally trusting their business to you as an agent of Telecom. Technology is not meant to add confusion or anxiety, but rather to aid a business and its people in being efficient, productive, and excited to utilize new tools. The focus must be on their specific needs.

With all the latest technology and affordability we’ve seen in the Telecom industry over the last several years, businesses have the ability to run optimally and competitively. Comprehensive training is also an essential component in making new technological transitions convenient for everyone involved. It is important that people view available Telecom technology as a tool of convenience, not burden in any way, including and especially financially. In essence, this is a job for Telecom agents. Know your products and present it as a cost-saving, convenient way of doing business applicable to everyone and every business.

Become a Telecom Agent at NWMAP:  https://nwmap.com/contact-us/become-an-agent

Business Solutions: MPLS VPN

Multiprotocol Label Switching (MPLS) is generating a name for itself in the Telecom industry. It is the fastest growing Wide Area Network (WAN) technology, utilized by leading enterprises.  MPLS blends the performance and privacy standards of WAN technologies, such as frame relay, with the flexibility and sensible cost of Internet-based networks.

Big Advantages For Businesses:

  1. Quality of Service (QoS). QoS will ensure the most vital network traffic in your organization, such as Voice over IP (VoIP) and various business applications, are prioritized for the highest level of quality. This capability provides consistent, interruption free network performance and prevents your most critical applications from failing during times of network congestion.
  2. Hassle-free Value. Site-to-Site MPLS VPN service eliminates hassle for the end users. In addition, the team of Telecom Agents at NWMAP are able to provide you with the level of service that cuts costs as well as takes all the pressure off your users and even the IT staff. The responsibility and quality of performance is in our hands while still saving you money.
  3. Ideal for multi-location enterprises. MPLS VPN Networks can increase productivity by streamlining your operations and decreasing network complexity.

 Contact your NWMAP Agent for details: https://nwmap.com/contact-us

For more Info on MPLS Technology: https://nwmap.com/nwmap-features-paetecs-mpls-vpn

 https://nwmap.com/mpls-networks-in-high-demand-for-2011

Best Telecom Providers

NWMAP (NW Master Agent Program) is partnered with over 40 Telecom vendors. This gives our Agents a variety of options to shop for the right fit products and services for small to large business clients. How do we decide what vendors to work with to give a business the best service? Having the variety is helpful so we can do all the shopping around for our clients, but being able to rely on consistent performance and quality of products offered by each vendor is also necessary.

Here’s why we’ve chosen our vendors, because who you buy from can be just as important as what you buy:

Service and Support: Having a positive working relationship with the vendor and help us make quick fixes. Must be easy to do business with.

Channel friendly: Offer a variety and quality services. Communicate efficiently with us: promotions/deals for clients and program changes.

Products: Product reliability, not having to frequently fix their products. Offer a variety of products fairly priced.

Innovation: Updated and new products to assist our clients with the future growth of their business.

With all the Telecom carriers available, many businesses find the search exhausting.  NWMAP recognizes the challenges that businesses need to meet; from growth to managing and lowering overall Telecom costs. NWMAP has over 20 years of knowledge and experience with Telecom Vendors.

Please visit our carriers link here and check our our “Preferred Suppliers” list: https://nwmap.com/carriers

Client Versus Sales

There is a sense of accomplishment of really doing what is right for the client versus having the burden of selling something that is not the best fit for the client. The focus is on one or the other in any typical company involving sales. We notice it when we shop at specific stores- some are there to sell you something…anything! They may talk you into products you aren’t even looking for.  And some associates are there to help you find what you specifically want or need- they are there for YOU. The latter takes patience, experience, and communication.

These differences in customer service and sales approaches can be identified in the telecom industry.  There are sales agents whose primary goal is to sell you services and/or products- that’s it. They will not likely take into consideration precisely what you need and want for your business. They would also like to close a sell with you as quickly as possible, not searching for specific products and packages complimentary to your needs at the lowest pricing available. The lower the price the lower their sales commission; basically, their goal versus your goal! Their job depends on selling you something you don’t need. They don’t stand to make as much money helping you in the future either- you may never talk to them again. Another common trait among sales agents with superficial goals is a lack of experience. Anybody with experience knows the customer must be the focus, at first contact and all through the sales process into the future as well.

NWMAP has been in the Unified Communications and Telecom industry for numerous years, but they still consider themselves customer service experts first and foremost. Lennie Green, a current Master Agent for NWMAP states: “My success comes from helping my customers be successful.”