In a recent article for Focus, a professional information technology and business site, John Sauer lent his expertise in “The 4 Unified Communications Questions Every Enterprise Should Ask “. John is currently an Agent Manager for NWAP, covering Oregon and Washington, and is familiar with answering the many questions that arise when businesses inquire on what Unified Communications can do for them and decide whether it’s a right fit.

John defines, “Unified communications for your Oregon (and northwest region) business encompasses everything from voicemail to e-mail to voice, video and mobility, call recording, often combined into one device or application.”  Whether you are a small, medium, or large business in Oregon, you have technological needs you must consider in order to bring the best return on investment to your company. Identifying what needs best coexist with your company’s current technology bundle is also helpful. 

Questions to consider:

  1. Will UC be a Good Cultural Fit For Your Business? If the Unified Communications system isn’t user-friendly and functional then it’s not worth the investment. It will be most successful if embraced by all.
  2. Will Unified Communications Benefit Our Business Processes? Sometimes a business must evolve or ultimately lose business.
  3. What Other Technologies will be affected by a Move to Unified Communications? Making sure it’s the best investment can involve updating other systems.
  4. How will Unified Communications Impact our Disaster Recovery Plans? Businesses must preserve contact with employees and customers in an event of a disaster.

To read more and answer these questions for your business, follow this link. http://www.focus.com/briefs/general-management/four-unified-communications-questions-every-enterprise-ask/