Telecom Agents~ Confusion About Integra Telecom Fiber Lit Buildings

Integra Telecom would like to clear up some confusion concerning the expression, “lit building”. Integra has its own fiber in that building. Agents may be under the impression that, because a building is ‘lit’, you can automatically sell access via that fiber without further ado.

 That is not always the case. Just because a building is lit, does not mean they can provide the service to sell. Sometimes gear can be added to accommodate other tenants, but that change requires a Build Cost Justification (iCert) and it is a significant cost. The iCert can take days or weeks to gather information.

 When you inquire whether a building has Integra fiber in it, Integra can give you a yes or a no. They will not investigate which equipment it has. Because Integra gets several requests with the question (‘is it lit?’), it can take a lot of time to do checks on each building. So, the moral of the story here is you don’t sell fiber access the way you sell DSL. If you have a serious lead in a building, and you want to know if they can provide services via Integra fiber, you must provide following details;

  • How much bandwidth is being requested?
  • Is the hand-off electrical or optical?
  • Does the circuit need any form of ‘protection’?
  • Is the customer willing to cover the cost of the demark extension (this is frequently needed, and Integra does not cover it)?

*A capacity check can take a day or so and ask for ICB price (all fiber builds/augments are ICBs – there is no ‘standard’ price to augment a fiber install). Thank you in advance to all our Agents.

If you have further questions, please contact us: https://nwmap.com/contact-us

Selling Hosted VoIP

Part 2 of a Hosted VoIP informative series: Hosted VoIP is a hot and efficient service for businesses in 2011 and the future (read more: https://nwmap.com/how-hosted-voip-works). On the flip-side, NWMAP wants to also benefit Telecom Agents with selling this useful Telecom technology. When Agents know how to sell the best services for each individual client, then everybody is happy. Let’s get started…

Getting to know your product is key. The link noted above will assist you with some basics. In addition, we’ll explain some of the many features Hosted VoIP provides: 911 support, Auto attendant, call forwarding, call logs, Click-to-dial from Outlook, browser toolbar, and web pages, Conferencing, Custom holds, custom rings, free on-net calling, Group directory, Hunt groups, Remote call control, Selective call acceptance, 3-way calling, Toll-free numbers, voicemail to email, and much more.

Steps for selling Telecom:

  1. Learn about the products you are selling any way you can. NWMAP Master Agents give you the tools, as well as newsletters and updates on our facebook page.
  2. Identify target clientele
  3. use your time with customers to explain how Hosted VoIP fits their business needs, help solve problems for them, and contribute to productivity and bottom line improvements.
  4. Have a Hosted VoIP carrier on hand for demonstrations
  5. Create a proposal with assistance from your VoIP carrier
  6. Meet an additional time with your prospected client for any questions
  7. Close the deal
  8. Be involved as much as you’d like 
  9. Encourage your clients to take advantage of carrier’s end-user training.
  10. Hope this helps and good luck

To learn about becoming a NWMAP Telecom Agent click here: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php

How Hosted VoIP Works

As businesses are realizing they can buy more and better Telecom services for less, hosted VoIP services are becoming part of those solutions offered. People are discovering “The Cloud” and as a result, requests for hosted VoIP are substantially increasing. Making the leap to hosted VoIP,  providers and Agents have to learn about this new technology. This post will be the first of a 3-part series on Hosted VoIP with the goal of being helpful for both buyers and sellers.

What it is:Hosted VoIP is a service billed to the customer monthly. It’s powered from a provider’s network operations center and monitored by technical engineers. Users can lease phones, purchase some, or use existing and compatible gear.

Advantages: 

  • No need for expensive service techs, It’s all taken care of for clients.
  • If the customer’s office connectivity goes down, inbound calls still reach the phones and voice mails or can be sent through alternate routes.
  • Long distance and toll-free plans as well as software upgrades.
  • Hosted VoIP prioritizes voice, video, and data traffic to ensure quality of service.

Who is suited for this service?: Multi-location companies, Companies with phones from more than one vendor, businesses with off-site and traveling employees, Enterpises in need of disaster recovery and fail-over back-up, Customers in need of updated technology in general.

Interested in this service for your business? Contact us: https://nwmap.com/contact-us

Interested in selling Telecom services and products? Contact us: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php 

Selling Telecom Services During The Recession

Many people, from those that feel secure in their job currently to those who have lost their job, are looking for opportunities to supplement their income or make money, period. The good news is there are still opportunities within the Telecom industry to reach those goals- make extra money or make a living by selling Telecom services. How can you do this?

  • In Telecom, simple things can yield big results.
  • Potential for both short-term earnings and long-term residual earnings. Make money quickly with up-front incentives and carrier promos.
  • Telecom needs for businesses have not slowed down during the recession- need is high.
  • There are now easier ways to provide savings on new technology for businesses.
  •  Build professional relationships that can benefit you down the road.
  •  Breaking the traditional business format. With companies less able to ensure raises and retirement, more people are looking for non-traditional ways to earn money.

NWMAP sets Telecom agents up with tools to assist them in their pursuit of financial freedom during a recession. You are free to work from anywhere, be your own boss, set your own schedule, and directly see the fruits of your labor. To learn how to be a Telecom agent: http://www.nwmap.com/contact-forms/how-to-become-an-agent.php

How To Earn Money as a Telecom Agent

You may already be working, but wish to make extra money. Who couldn’t use that right now? Or perhaps you’d like to get serious about being a Telecom Agent and shoot for full-time money. It’s possible and here’s the nitty gritty of how agents get paid. The traditional paycheck doesn’t really exist. It is replaced with a variety of compensation models, which can be more rewarding, but also a little complicated at first.

Commissions: The heart of any agency is based on a percentage of customer’s billing. These can either be one-time or recurring commissions (residuals) as agreed upon in the contract. Commissions can also vary by whether it is a new account, a renewal, or even a certain product, etc. Commission variables are subject to change.

Residual Commissions: These are monthly recurring commissions (MRC’s) and paid to an agent as a percentage of the customer’s billings.

Upfront Commission and MRC: Upfront commission is a fixed amount per sale, usually based on a percentage of the total contract value. Up front plus MRC is a tactic to motivate agents to acquire new sales and customer acquisition.

Incentives and Promotions: Additional cash, gifts, rewards, chances to win something, are all incentives. Many providers offer promotional bonuses on certain sales, and usually during a certain time period. This is the best way for a new agent to get a jump start on their earnings.

NWMAP can give you the tools to succeed. No Gimicks- honest. For more information about selling Telecom and becoming an Agent http://www.nwmap.com/contact-forms/how-to-become-an-agent.php