NWMAP February Promotions; Save Money and Time

NWMAP gives you the best of both worlds; specific technology for your business’ needs and the best prices available. They work for you and with numerous Telecom carriers to save you time and money.

What’s NEW!

Airespring’s MPLS-VPN, offering maximum flexibility, scalability, and security at a lower cost than traditional Wide Area Networking (WAN) solutions. This is the ideal product for customers who want to transition from traditional VPN or packet based solutions to the more efficient, secure and economical IP-VPN solutions.

Airespring’s AireConference , implementing this is a breeze. New customers are able to transfer existing PINs to AireConference for maximum ease of use and quick startup. Featuring the highest quality and the ability to instantly conference hundreds of callers at one time.

Integra Telecom is introducing new rates for several of their packages offered in Washington and Oregon; broadband bundles, SIP solutions, and other services such as domestic Toll free numbers, Market Expansion Lines, and new rates for Interconnection Fee (ICF) for On-Net Basic Business Lines.

Integra’s also offering 3 months free on 3 year term for Basic Business Lines and DSL Express!

NEWS! Paetec data center, a business communications company, will open a new 4,400 square-foot data center in Phoenix today!

We have packages and prices perfect for you. Request a quote: http://www.nwmap.com/contact-forms/request-a-quote.php

Multiple Telecom Carriers/Vendors Or a Single Carrier?

Good question. The goal is to get the best technology specific to your business’ needs at the lowest cost available. Realistically, this could take a business owner, a CIO or an IT Manager a really long time to research the many Telecom carriers, compare prices, and collaborate with all parties involved.

The solution often times is a middle man, such as a Telecom Broker/Agent and/or at least three vendors to get the necessary technology you require at an affordable price. Working with a Telecom Agent will solve your dilemma of shopping around, comparing prices, and even installing. They have access to numerous reputable carriers they’ve formed alliances with, which means they’ve done the research for you and can assist you with pairing the solution you need to the appropriate vendors’ technologies.  

If you go to each individual vendor, you may not get the choices you want, the technology specific to your needs, or flexibility and affordability. The integration of multiple technologies as well as newer ones with existing ones is best handled by utilizing multiple vendors. It’s not as tricky as it sounds, and if you have a Telecom Agent working with you on this, you can also get one consolidated bill, which is often less than your existing ones.

Another reason multiple vendors is useful is when you begin with a few solutions and want to add more later. The rate of growth and necessity for new technology is different from one business to another, which is why having multiple vendors and/or a Telecom Agent who has access to multiple vendors is a one-size-fits-all plan.

Ethernet Products and Technologies

Ethernet products and technologies have several advantages  for businesses ranging from small to large:

  • Increase productivity: Large file transfers on a single network. Handles high volume email environments.
  • Simplify your network: Ethernet is easy to install, upgrade, and maintain. You can simplify even further and ask the Telecom Brokers at NWMAP how you can get all your services on one convenient bill.
  • Save Money: Ethernet provides more bandwidth per megabit at a lower cost than private line services.
  • Increase efficiency and performance: Ethernet is more scalable than traditional Time Division Multiplex (TDM) services- scale your bandwidth as you need it. No need to convert data to other to other formats to transport it, then convert it back to Ethernet.
  • Optimum speed and reliability: optimum speed when sending data between locations because your data will travel at consistent Local Area Network (LAN) speeds.
  • Fulfills a growing need: even small and medium size businesses are put in a position of demanding greater levels of bandwidth that were previously demanded by large businesses. Ethernet solutions provide all businesses the flexibility to adapt to growing bandwidth needs at affordable costs.   

NWMAP is connected to over 40 carriers. Our Telecom Brokers and Agents specialize in searching and shopping for specific needs a business may have. Various Ethernet Solutions from some of our carriers include: Integra Telecom’s Ethernet Solutions Metro E IP, XO Communications Ethernet Solutions, and Airespring Ethernet Over Copper. Request a quote today.

  
 
 
 
 
 
 
 
 
 
 

 

 

Acheive Better Customer Service With a Personalized Telecom Package

Nearing the end of 2010, we are reminded of all the businesses that failed during this recession. From these lessons should come the realization one notable factor will set you apart from the ones that have failed. Customer service. Customers want efficient, courteous, personalized, and hassle-free service. They can get your service or product from your competitors, but if you provide better service, they will go where they are appreciated. With all the competition in today’s industries, the ONLY factor setting you apart is great customer service.  

How do you acheive outstanding customer service?

  • Understand your customer’s preferences
  • look for opportunities to make your customers feel significant
  • form relationships an partnerships
  • set a high customer service standard
  • provide the tools for your employees; a personalized Unified Communications plan 

Let’s take a look at the last tip on the list; personalized Unified Communications plan. Why is this so relevant? Suppose you have employees who travel, upper level management spends significant time in conference calls, and you need to filter and prioritize incoming messages.  Features like videoconferencing calls have proven to cut down on travel costs, instant messaging and VoIP can cut down on phone bills, and business Ethernet can prioritize incoming information. Creating a more productive environment enables employees to provide better customer service, and increase your bottom line. 

At NWMAP, Telecom Brokers listen to you and identify your specific needs. They have access to over 40 carriers and they do the searching for you- best package, lowest cost.

Are You Satisfied With Your Unified Communications Services?

Simply put; if user satisfaction is low, productivity is even lower. One of the most effective tools for driving up productivity and customer relations is adopting and utilizing a personalized Unified Communications plan specific to your business’ needs. You can have top of the line newest technology and it won’t matter if it’s not the right plan for your business, including your employees.

One way to see how effective your Unified Communications plan is, would be to measure productivity and user satisfaction among your employees, and clients is applicable.  Are the employees happy with the system? Are they utilizing features most helpful for their job? Measure use of IP Telephony, call routing, messaging solutions, etc. The purpose of Unified Communications is to increase productivity. The goal of a good Telecom Agent (Broker)/Agency is to keep products and services as simple as possible for the employees to adapt to. If it’s not simple and user friendly, it will not increase productivity and it will be a waste of your money.

If you have questions whether your Unified Communications services are right for your company, then you should contact your Telecom Broker with your concerns. In fact, many Telecom Brokers will reach out and check in with you periodically to evaluate your services and satisfaction. They should also be available when you need them most. With the current economy you can’t afford to be unhappy or indifferent about your services. If you don’t already have a Telecom Broker, it would be in your best interest and one of the only ways in which you can be sure your plan is personalized and productive.

For more on selecting a Telecom Broker: https://nwmap.com/get-more-for-your-money-by-using-a-telecom-broker

                                                                                    https://nwmap.com/questions-to-ask-when-choosing-a-telecom-agency